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[resolved] unable to access tools menu in admin panel after upgrade to WP2.7 (6 posts)

  1. erinj
    Member
    Posted 5 years ago #

    I upgraded to WP2.7, and all seemed to go smoothly. However, I have problems accessing two menu items in the admin panel.
    1. The main dashboard. /wp-admin/admin.php?page=index.php gives me a blank page. I can access the submenu items ok (e.g. wp stats)
    2. The tools menu (and any of its submenu items) give me a a 404.
    All other menus--settings, users, plugins, posts, media etc. -- work as expected. Any ideas what is happening and how I can fix this? Thank you.

  2. MichaelH
    Member
    Posted 5 years ago #

    If you disable all Plugins what happens?

  3. erinj
    Member
    Posted 5 years ago #

    @MichaelH: Thank you for the suggestion. I have the same problem when all the plugins are deactivated: the admin panel menu items work as expected EXCEPT for the two cases I mention above.

    I also tested the domain settings, as my wp install is domain.com/blog but the blog address I use is domain.com. I still get the 404. The tool menu items point to /blog/wp-admin/tools.php, which is correct. So why the 404?

    All other menu items work as expected in the admin panel. Any suggestions are most appreciated.

  4. MichaelH
    Member
    Posted 5 years ago #

    Change to the WordPress Default theme.

    Add a new user with Adminstrator Role, login as that user.

    Any difference?

  5. erinj
    Member
    Posted 5 years ago #

    It seems I can't add a new user. The "Add New" menu item also gives me a 404.

  6. erinj
    Member
    Posted 5 years ago #

    I did another search of WP.org to see if anyone else has had similar problems. None reported. So, I decided there might well have been a problem during install. I reinstalled 2.7 and no longer have the problem. Thanks for your help MichaelH.

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