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Unable to Access Admin (3 posts)

  1. itsreallyreal
    Member
    Posted 1 year ago #

    Due to issues I was having with my domain and hosting company I have not been in my site in a VERY long time. Now that it's all settled I have tried every e-mail and password combo I can think of and it is not helping me reset my password so that I can get access to the admin back end of my site. It tells me none of my e-mail addresses are correct.

    How do I find an actual WP rep. to help me get back into my account?

    Any help is greatly appreciated.

  2. itsreallyreal
    Member
    Posted 1 year ago #

    Is there NO security Support or Customer Support line that I can CALL or at least CHAT with to get this resolved???

  3. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    No, this is the only support offered by WordPress.ORG - and these forums are entirely volunteer staffed. There are no paid employees of WordPress.ORG.

    Here are some methods to try to reset your password -

    http://codex.wordpress.org/Resetting_Your_Password

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