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Ultimate TinyMCE
[resolved] [closed] Ultimate TinyMCE doesn't work (25 posts)

  1. cherryyang167
    Member
    Posted 11 months ago #

    Ultimate TinyMCE doesn't work, and only show me the html in one line, and on the top right corner, there are no the two tags "visual" and "text",
    would you please tell me how can I adjust it?
    Look forward to your early reply.

    And three weeks ago, Ultimate TinyMCE works well, and in this three weeks, I don't add any plugins,and do any settings, today I am going to add a new page, then it does not work.

    http://wordpress.org/extend/plugins/ultimate-tinymce/

  2. Marventus
    Member
    Plugin Author

    Posted 11 months ago #

    Hello cherryang167,

    UTMCE only works in visual mode, so you have to click on the Visual tab to use it. Also, make sure you add all the buttons of your choice from the plugin settings by checking all the ones you want displayed.

    Let us know if you need additional help.

  3. cherryyang167
    Member
    Posted 11 months ago #

    yes, I know UTMCE only works in visual mode, but there is no two tags "visual" and "text",

  4. cherryyang167
    Member
    Posted 11 months ago #

    I deactivated the plugin all together and it still has a blank visual tab with no buttons whatsoever.

  5. cherryyang167
    Member
    Posted 11 months ago #

    when I write the detail question to you , on this page, it still like this ,just some code, can not be visual, I will take picture for you.

  6. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    yes, I know UTMCE only works in visual mode, but there is no two tags "visual" and "text",

    Go the the admin panel. Then go to "Users". Next, select "edit" of the user account you are using.

    Now, on the "edit profile" screen... there is an option at the top that says something like "disable the visual editor". Make sure this option is NOT checked.

    Then, go back and check your editor.

  7. cherryyang167
    Member
    Posted 11 months ago #

    you are grate,it's ok.

  8. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    My pleasure :)

    Please feel free to rate the plugin once you have had time to use it's features.

    Thanks!

  9. kengray20
    Member
    Posted 11 months ago #

    josh:

    When I put a five-point rule in my post on wordpress on bulldogottawa.com, it blows up the post with the new plugin, it blows up the post when you hit "continue reading". there's nothing there inside the post.

    I take the five point rule out from mce and the post is restored.

    plse tell me what is going on -- your plugin blew up an importatnt post until people started calling me at home telling it wasn't working

    this is very disappointing

    kgray

  10. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    Hi kgray,

    Sorry for the inconvenience.

    What is a "five-point rule" and how are you inserting it into your post?

    What exactly do you mean by it "blows up"?

    Any specifics or steps to replicate the issue would be most helpful in identifying the cause.

  11. kengray20
    Member
    Posted 11 months ago #

    it's a five-pixel rule -- sorry points are from my newspaper days

    when you hit "continue reading" or the headline on a post, the text doesn't show up

    take out the horizontal rule and the text returns

    kgray

  12. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    Haha.. no worries :)

    Can you please post a link to where this is happening?

  13. kengray20
    Member
    Posted 11 months ago #

    http://bulldogottawa.com/evaluating-ottawas-western-light-rail-proposals-1/

    You'll see a short black line under the cutline of the picture. That was the five-pixel line that was knocking out this post.

    I can't post a faulty post. I took out the line and the copy reappeared. I have 35,000 thousand readers a week so I can't afford to post mistakes.

    Kgray

  14. kengray20
    Member
    Posted 11 months ago #

    I reconstructed the post and got the same problem.

    kgray

  15. Marventus
    Member
    Plugin Author

    Posted 11 months ago #

    Hello Ken,

    I work with Josh in the co-development of UTMCE.
    I really can't see anything wrong with the post you linked to. Could you be more precise as to what CSS rule you are adding and to which elements? Also, what button (addon) are you using to add the rule?
    Please let us know or share a screenshot describing what the problem is.
    Thanks!

  16. kengray20
    Member
    Posted 11 months ago #

    marventus

    Sorry I'm running out of time on this. I've already had to find out what the problem was with the post. I'm trying to put out a news site. Time is vital.

    As I said in the above post. I have corrected the post I directed you to. The small black line under the cutline for the picture is where I had the tiny mce five pixel line for the post that blew up the post.

    Plse read the post above carefully. You don't see anything because it is corrected with a small black line under the cutline picture so my readers had text to read on the main post on the site. They were clicking on it before and getting no text. Some were calling me at home to tell the post wasn't working.

    When I took out the tiny mce five-pixel line (a suspect because it blew up my whole site in a previous incarnation), the text returned. But hundreds of readers got no text because of the tiny mce plugin error.

    I waited some time before loading this plugin again after the previous fiasco. I was told it was working well. It worked well for some time and I have used it a great deal to produce my site.

    That is why I'm sticking with it for now.

    cheers

    kgray

  17. Marventus
    Member
    Plugin Author

    Posted 11 months ago #

    Ok, look, let's do this:
    1. Create a draft test post on your WP install showing what the problem is (don't hit publish, just save as draft);
    2. Create a temp admin user and send us the login details through our contact form.
    That way, we'lll be able to log in and see the test post without it going public.
    Thanks!

  18. kengray20
    Member
    Posted 11 months ago #

    m

    No thank you. I'm not taking that time. I have a business to run and content to produce.

    I'm not a coder and I'm not letting strangers behind security. I expect plugins to work and so do other users of tiny mce. I don't like being used as a beta tester.

    I can't take all day to fix your problem.

    I'm sorry but I don't have hours to deal with this or time for a friendly little chat over it.

    You have hurt my business badly twice now. I take this seriously and wish your people would show more care.

    cheers

    kgray

  19. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    Ken,

    C'mon now. You are using free software with free support. We are trying everything we can to help reconcile this issue.

    I understand if you don't want to create a user for us to test... but there is no reason to insult us.

    We do care.... but we can't "snap our fingers" and fix it. You have to HELP us to HELP you.

    I sincerely apologize that we couldn't help you. I do hope you have better success with a different plugin.

    Perhaps this isn't our problem? Have you tried deactivating all of your other plugins to see if your problem persists?

    Probably not because you don't want to lose readers.

    Well.. this is the first... and most important step... with diagnosing an issue. Ask any experienced WP user, and they will tell you the same.

    Perhaps you could set up a test site to replicate the issue and grant us access there?

    I can't replicate your issue... and no one else seems to be experiencing anything with the hr button.

    Just my $0.02

  20. Marventus
    Member
    Plugin Author

    Posted 11 months ago #

    Ken,

    Given the tone of your last reply, which is incredibly disrespectful, I won't be replying to you anymore.
    Good luck with your site.

  21. kengray20
    Member
    Posted 11 months ago #

    M:

    I think you're getting pretty high and mighty.

    You've caused thousands of people trouble with their websites.

    I don't think you're in a position to lecture on deportment.

    Your sense of entitlement and your lack of understanding of the damage you have caused is astounding.

    I think you better take a good look in the mirror, stop being patronizing and think hard about the damage you've caused with your plugin.

    And don't mark this thread resolved as you have with others on your own.

    It's not.

    People have placed trust in you and you have let them down and all the free advice doesn't change that damage.

    You lose a reader and they're very difficult to get back. They pay the bills and all your well-meaning talk does not get them back.

    Respect is also very hard to get back. You can't even say you're sorry.

    cheers

    kgray

  22. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    Hi Ken,

    We do not consider ourselves high and mighty by any means.

    We simply try to correct any problem our users encounter.

    The old saying goes... "You can please all people some of the time... some people all of the time... but never all the people all the time".

    We are sorry you see yourself as one of these people we cannot please.

    We do wish you the best with your website!

    Oh.. we did not mark this as resolved... the original poster did when we addressed their issue.

  23. kengray20
    Member
    Posted 11 months ago #

    j

    you still don't get it.

    you marked my other threads resolved

    I think now I know with whom I'm dealing

    cheers

    kgray

  24. Josh (WP Edit)
    Volunteer Moderator
    Plugin Author

    Posted 11 months ago #

    Then quit dealing with me!! I certainly don't need the aggravation!

    I tried to be nice, respectful, and helpful. I'm done.

  25. kmessinger
    Volunteer Moderator
    Posted 11 months ago #

    I am marking this closed. Useless banter.

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