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Super Socializer
[resolved] Twitter Shares Not Showing Up in Counter (6 posts)

  1. blogger82
    Member
    Posted 1 month ago #

    I just switched from using JetPack to this plugin for social sharing. I like it a lot but my twitter share count is not showing. The share count for Facebook and Google+ are showing but not Twitter. Any idea why this is happening? Here's a link to my blog http://chattertainment.com/

    https://wordpress.org/plugins/super-socializer/

  2. the_champ
    Member
    Plugin Author

    Posted 1 month ago #

    I noticed that there is some url shortening service enabled at your website (you can see the url when you share using any provider). This seems to be causing issue. Can you please try disabling this?

  3. blogger82
    Member
    Posted 1 month ago #

    When disabled that plugin I did get the Twitter count again but I lost a bunch of my Facebook shares because they were shared with the short link created by that plugin. Is it possible to retain the shares created through the short link while still using Super Socializer?

  4. the_champ
    Member
    Plugin Author

    Posted 1 month ago #

    Those shares were of the shortened url which is not enabled now. Social networks in the sharing display the shares of the url of that particular page which is now different from the previous shortened url.
    So, unfortunately, this is not possible to retain the shares on shortened url.

  5. blogger82
    Member
    Posted 1 month ago #

    I understand. Just wondering...why is it that Super Socializer won't work correctly with the url shortening plugin?

  6. the_champ
    Member
    Plugin Author

    Posted 1 month ago #

    It is not related to the plugin as you saw other social networks except Twitter were working fine (were displaying shares). It is related to the url shortening plugin you are using.

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