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Twitter share cuts out title (17 posts)

  1. waffenss
    Member
    Posted 1 year ago #

    Twitter share button is cutting the title off more than 50% all of a sudden, any other reports of this

    I did switch to Text + Icon buttons to rid of the worthless LIKE FB button on post why would that cause this issue nothing else has been changed?

    Picture of issue just gives 15-25 letters the 3 ... and full link to article

    Title
    Remembering Kriss Donald 15 years old murdered by (etc)

    What happens on share
    Remembering Kriss Donald 15 …

    http://i47.tinypic.com/1e8leg.jpg

    http://wordpress.org/extend/plugins/jetpack/

  2. waffenss
    Member
    Posted 1 year ago #

    100% confirmed it is a Jetpack code error or bug for Text + Button via Twitter is cuts more like 75% of the title of the post topic off, switch to Official buttons twitter share shows full title.

    So fix this please because the only way to use FB Share old method is this button set no one likes the FB Like which is obvious from searching topics. This design makes you sacrifice 1 from the other.

    Also MOD if you say i am bumping this then add this information to my post above because i cannot edit i just figured out the cause of the issue is all.

  3. waffenss
    Member
    Posted 1 year ago #

    Icon only also has this issue with Twitter share button if the title on either set are mid to long sized it automatically cuts it down 75% ending with ... at the end someone out there, should be a simple fix if your official button set allow full title on share.

    It not just my site i have checked multiple sites using both sets mentioned all do it!

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  5. waffenss
    Member
    Posted 1 year ago #

    Yes private i like, but as i said you can just click on any blog link in here anyone running text+icon or icon buttons the site displays the problem of the cut off twitter link, the post title must be 35-40 characters plus it then cuts it off 75%

    For example this is the title:
    Yes private i like, but as i said you can just click on any blog

    Twitter button on share click would then form it as this
    Yes private i lik...

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    as i said you can just click on any blog link in here anyone running text+icon or icon buttons the site displays the problem of the cut off twitter link, the post title must be 35-40 characters plus it then cuts it off 75%

    I wasn't able to reproduce the problem on my test blog. Could you send me your site URL via email so I can have a look?

  7. waffenss
    Member
    Posted 1 year ago #

    I will contact you through your site form

  8. waffenss
    Member
    Posted 1 year ago #

    sent to your website contact form

  9. waffenss
    Member
    Posted 1 year ago #

    sent to wordpress i added your name in title

  10. waffenss
    Member
    Posted 1 year ago #

    Jetpack update did not fix this error @Jeremy just letting you know title is still cut on large sized titles using these button sets :(

  11. waffenss
    Member
    Posted 1 year ago #

    Any news on this or being reviewed the FB errors seem to be gone since new update this is miserable though anyway to merge the code of the official Twitter button that works to the other sets?

  12. waffenss
    Member
    Posted 1 year ago #

    anything on this yet still cuts title out on sharing button

  13. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi waffenss,

    I see that you previously comunicated with my colleague by email. Would you happen to have the ticket number handy, so I could look it up? Or, could you contact us again directly by email so I can see what the site looks like and what the ensuing discussion was? Thanks!

  14. waffenss
    Member
    Posted 1 year ago #

    I never received a response after I sent a email response to you guys on the issue. :(

  15. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi waffenss,

    You didn't get a reply? I'm sorry about that. Can you try contacting us again, with your site's URL? You can contact us through this form here:

    http://jetpack.me/contact-support/

    Thanks.

  16. waffenss
    Member
    Posted 9 months ago #

    I seem to be having issues with facebook counts again out of the blue today no like or shares are registering

  17. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 9 months ago #

    Hi,

    I can't troubleshoot this without knowing your site's URL. Can you contact us again through our form, or let me know what your site's URL is?

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