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Social Count Plus
[resolved] Twitter followers seems to be frozen (14 posts)

  1. gcluley
    Member
    Posted 1 year ago #

    Hi there.

    Neat plugin - thanks! But I have noticed that the number of Twitter followers appears to be *stuck*. Has been the case for a week or so, now.

    http://wordpress.org/extend/plugins/social-count-plus/

  2. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry, but we are already using the new API.
    Others are being updated?

    Because if stopped can be a problem right there on Twitter and not the plugin!

  3. papamak
    Member
    Posted 1 year ago #

    i have the same problem.

    Twitter followers appears frozen until i click the "Save changes" button on plugin settings page.

  4. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    Check your API keys.

  5. papamak
    Member
    Posted 1 year ago #

    the keys are correct cause everytime i press the "Save changes" button the twitter followers counter appears the correct value.......next is frozen until the next click etc

  6. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    So is your server my friend.
    Timeout should be giving yourself the time to check by cron.

  7. papamak
    Member
    Posted 1 year ago #

    the problem is general (followers,likes,posts etc).

    is there a problem on my server?
    how can i fix it?

  8. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    Increasing php memory or putting the cron to run on server and not by WordPress.

  9. papamak
    Member
    Posted 1 year ago #

    thanks but i can't understand......

    when i add a new cron job what about the command?

    *** my site is http://www.ipedia.gr

  10. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    Talk with server support they will help you

  11. papamak
    Member
    Posted 1 year ago #

    there is no answer from server support about this plugin.....

    is there any command that i use on a cron job?
    which file must run to re-check the followers,likes etc?

    on con job form waiting for me to write a command!

  12. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

    My young. Is not about the plugin, but WordPress.

    It is the WORDPRESS CRON AND THE PHP MEMORY.
    Understand now?

  13. papamak
    Member
    Posted 1 year ago #

    sorry but i don't understand.....it's ok.

    i don't know about cron jobs.

    i'm using CPanel and there is an option Cron Jobs where there are options about the frequency and the command to execute.

  14. Claudio Sanches
    Member
    Plugin Author

    Posted 1 year ago #

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