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Social Count Plus
[resolved] Twitter count doesn't show correct number of followers (10 posts)

  1. Kitana Khan
    Member
    Posted 7 months ago #

    My twitter counter stopped counting a long time ago and doesn't update once a day as it should. What can I do?

    http://wordpress.org/plugins/social-count-plus/

  2. Claudio Sanches
    Member
    Plugin Author

    Posted 7 months ago #

    Make sure the API keys are correct.
    If it is incorrect you can not make the connection with the Twitter and thus will show the old value.

  3. Kitana Khan
    Member
    Posted 7 months ago #

    The API keys. Its been a while since I set it up. Where do I check for that please?

  4. Claudio Sanches
    Member
    Plugin Author

    Posted 7 months ago #

    Tries to generate them again in the Twitter.

  5. Kitana Khan
    Member
    Posted 7 months ago #

    I understand but I can't find where in the plugin settings to place them.

    Under Settings > Social Count Plus, I have only 3 tabs - Setttings, Design & Shortcodes and Functions. I've looked through all three tabs again and again but cannot find where to set the any twitter API. Besides, I absolutely remember I didn't have to do this for this particular plugin before it worked the first time.

  6. Claudio Sanches
    Member
    Plugin Author

    Posted 7 months ago #

  7. Kitana Khan
    Member
    Posted 7 months ago #

    I don't see ANY of those API settings under "Settings".

    I wouldn't have been asking if I had them. That means, for some reason, my copy of this plugin does not have these settings.

    WHat do you suggest I do? Reinstall a fresh copy?

  8. Claudio Sanches
    Member
    Plugin Author

    Posted 7 months ago #

    What your Social Count plugin version?
    Are you sure you are using this plugin?

  9. Kitana Khan
    Member
    Posted 7 months ago #

    I see I have a version 2.2 and the current version is 2.8

    Why does wordpress not notify me of the update?

  10. Claudio Sanches
    Member
    Plugin Author

    Posted 7 months ago #

    Any changes to your WordPress probably.

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