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[resolved] Twenty Twelve images not loading on mobile devices (24 posts)

  1. rook
    Member
    Posted 1 year ago #

    Hello all

    I am currently working with a twenty twelve child theme and for some reason images arent showing on mobile devices.

    here is a link to the site
    http://eyeballcomix.co.uk/

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

    Can you provide a working example of the issue (link to problematic webpage)?

  3. rook
    Member
    Posted 1 year ago #

    Here is a link, when I go on it on my phone there is just an empty box

    http://eyeballcomix.co.uk/

  4. Andrew
    Forum Moderator
    Posted 1 year ago #

    Are you sure you haven't got some-sort of splash page that we're seeing, rather than the actual page?

  5. rook
    Member
    Posted 1 year ago #

    Um not sure, whats a splash apge?

  6. rook
    Member
    Posted 1 year ago #

  7. Andrew
    Forum Moderator
    Posted 1 year ago #

    Sorry, I meant a holding page http://awesomescreenshot.com/002s5s296

  8. Andrew
    Forum Moderator
    Posted 1 year ago #

    Is the image completely missing or just really really far to the right?

  9. rook
    Member
    Posted 1 year ago #

    haven't done the screenshot thing, ill check if its just far to the right, but as far as i can tell theres just no images

  10. rook
    Member
    Posted 1 year ago #

    Just checked on my phone, and it appears that the image just isn't there. The headers appearing. Any ideas

  11. rook
    Member
    Posted 1 year ago #

    on this page, the image on the left works, but not the one on the right

    http://eyeballcomix.co.uk/welcome-2/

    Strange

  12. rook
    Member
    Posted 1 year ago #

    It's fine on iPad but not Android

  13. Andrew
    Forum Moderator
    Posted 1 year ago #

    This may be tricky but can you get a screenshot of the issue with on your phone and state which version of your phone you're using?

  14. rook
    Member
    Posted 1 year ago #

    ha ha yeah that will we be tricky, i'll do it tho

  15. rook
    Member
    Posted 1 year ago #

    right i got it, my phone is the Motorola razr i, and it has a nifty little feature to take screenshots, way easier than i thought it would be.

    Here is a link: http://www.flickr.com/photos/harry_rook/8362810370/in/photostream

  16. Andrew
    Forum Moderator
    Posted 1 year ago #

    Can you see whether your phone can load the image on the demo website http://wp-themes.com/ ?

  17. rook
    Member
    Posted 1 year ago #

    Just tested that, seems fine. Another image I uploaded today works on my fone. See stereophoni.
    Eyeballcomix.co.uk/welcome-2

  18. Andrew
    Forum Moderator
    Posted 1 year ago #

    Just to confirm, it's the right image that didn't load?

  19. rook
    Member
    Posted 1 year ago #

    Yep correct, the right hand image that says eyeball on it and is predominantly blue. Sorry should have specified that.

  20. Andrew
    Forum Moderator
    Posted 1 year ago #

    Can you try disabling plugins to explore whether any could be responsible?

  21. rook
    Member
    Posted 1 year ago #

    I'll try that cheers

  22. rook
    Member
    Posted 1 year ago #

    Thanks for all your help Andrew, it seems the problem was that my image was in CMYK colour mode, instead of rgb. Didn't realise this made a difference. Thank you very much for bearing with me and helping. all the best

    Harry

  23. Andrew
    Forum Moderator
    Posted 1 year ago #

    And Thanks, Harry, for contributing to the WordPress community :)

  24. Larzans
    Member
    Posted 10 months ago #

    Thank you very much rook!!!
    This helped me a lot, i was going crazy trying to find out why the pictures wouldn't load on mobile devices, but they were indee CMYK, changing them to RGB fixed the problem.
    Thumbs up.

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