tweetmeme, facebook sare has been reset to ‘0’

  • sumri

    (@sumri)


    13 years, 10 months ago

    for me, this is major problem.
    I’ve installed tweetmeme and facebook share (new) plugins into my website here http://tweet4biz.iamsumri.com.
    yesterday, I’ve install new plugins :
    1. wordpress database backup
    2. download monitor

    and I also have done this :
    changed my permalink setting to from ‘default’ to ‘day and name’ (to enable download monitor to work properly)

    Is there any the actions above have caused the problem(reset the figure of tweetmee and and fbshare button)?

    Thanks.
    Regards.

Viewing 1 replies (of 1 total)
  • sarah-tweetmeme

    (@sarah-tweetmeme)

    13 years, 10 months ago

    Hi There,

    The TweetMeme retweet count is counted against the unique URL that is associated with that post/ article as such if you change the URL it is seen as a different & new URL as such if this URL has never been seen by us before it will have a count of 0. The old count is still there but you will need to reset your permalink structure back to what it was originally for it to show it.

    Many thanks
    Sarah

Viewing 1 replies (of 1 total)
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