Hi there! Thanks for reaching out about this.
If your site is on a WordPress setup, the Livefyre Sidenotes plugin can be disabled on certain post or page types. The formatting of your setup or theme may affect the plugin’s ability to detect these.
The instructions for seeing where you can toggle Sidenotes on/off are:
– Log in and access your WordPress admin dashboard
– Click “Settings” on the left side, then “Livefyre Sidenotes” below that
– Use the “Display Comments” area on the right to toggle the post/page types to enable Sidenotes for
As many themes and site setups can differ, if not seeing this option or needing additional troubleshooting, feel free to reach out to livefyre support via email if needed and we can take a closer look at a specific setup. The Support email address is support@livefyre.com
Hope this helps!
