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[resolved] Tubepress stopped working (not loading other videos on thumb click) (5 posts)

  1. pwnjack
    Member
    Posted 1 year ago #

    Tubepress was working fine for a period, now, for non-apparent reason it's not loading the video when i click on any thumbnail.
    Thumbnail's titles are highlighted on mouse-hover, but after clicking on any of them the main video "grey-out" and don't load anything, without showing errors.
    I dont know what changed since it was working, i think nothing.
    Please help!
    Thanks in advance for any answer!
    Cheers!

    This is the website where the issues is:
    http://www.alainiannone.com/video/

    http://wordpress.org/extend/plugins/tubepress/

  2. Eric
    Member
    Plugin Author

    Posted 1 year ago #

    When you click one of your thumbnails, TubePress makes an Ajax request to

    http://www.alainiannone.com/wp-content/plugins/tubepress/sys/scripts/ajax/playerHtml.php

    Go ahead and load that link in your browser. You'll see that it produces an HTTP 500 error. Your web server log (and probably PHP error log) will have an explanation of what the problem is. I would open a support ticket with your hosting provider if you need assistance with that.

    Let us know what you find!

  3. pwnjack
    Member
    Posted 1 year ago #

    Ok, im trying to figure out how to have the Logs for the error, changing the file permissions to 777 could help in some way? Thanks

  4. pwnjack
    Member
    Posted 1 year ago #

    Ah, the server is Linux with Mysql, if it can help.

  5. pwnjack
    Member
    Posted 1 year ago #

    Solved!

    My hosting provider need all php files and scripts to have 755 permission on files, after that all works fine again. Thanks for pointing me in the right direction!
    Cheers!

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