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trouble retrieving emails (4 posts)

  1. Dalia
    Member
    Posted 6 months ago #

    Hi,

    I'm using the latest version of postie (v1.5.17) with wordpress 3.7.1 multisite setup.

    I can successfully login to my mail server using IMAP-SSL, but even though there are unread emails present in my mailbox, postie never pulls them out.

    Can anybody please let me know what might be going wrong here?

    I'm printing the debug output here:-

    Checking for mail manually with debug output

    Starting mail fetch

    Postie Version: 1.5.17

    WordPres Version: 3.7.1

    PHP Version: 5.3.3

    OS: Linux myservername 2.6.32-358.23.2.el6.i686 #1 SMP Wed Oct 16 17:21:31 UTC 2013 i686

    Debug mode: On

    Time: 2014-01-10 16:51:58 GMT

    Error log:

    Postie is in /var/www/html/wp-content/plugins/postie

    Cron: On

    Alternate Cron: Off

    iconv: installed

    imap: installed

    mbstring: installed

    wp_content_path: /var/www/html/wp-content

    Connecting to myemailserver:993 (imap-ssl)

    IMAP: connection string - {myemailserver:993/service=imap/ssl/notls/novalidate-cert}

    IMAP: disabling GSSAPI

    IMAP: connected

    stdClass Object
    (
    [flags] => 0
    )

    IMAP: closing connection

    There are 0 messages to process

    memory at start of e-mail processing:21493176

    Array
    (
    [add_meta] => no
    [admin_username] => dalia banerjee
    [allow_html_in_body] => 1
    [allow_html_in_subject] => 1
    [allow_subject_in_mail] => 1
    [audiotemplate] => {FILENAME}
    [audiotypes] => Array
    (
    [0] => m4a
    [1] => mp3
    [2] => ogg
    [3] => wav
    [4] => mpeg
    )

    [authorized_addresses] => Array
    (
    )

    [banned_files_list] => Array
    (
    )

    [confirmation_email] =>
    [convertnewline] => 0
    [converturls] => 1
    [custom_image_field] => 0
    [default_post_category] => 1
    [category_match] => 1
    [default_post_tags] => Array
    (
    )

    [default_title] => Live From The Field
    [delete_mail_after_processing] => 0
    [drop_signature] => 1
    [filternewlines] => 1
    [forward_rejected_mail] => 1
    [icon_set] => silver
    [icon_size] => 32
    [auto_gallery] => 0
    [image_new_window] =>
    [image_placeholder] => #img%#
    [images_append] => 1
    [imagetemplate] => <div id="attachment_{ID}" class="wp-caption alignleft" style="width: {MEDIUMWIDTH};"><img class="size-medium wp-image-{ID}" title="{TITLE}" alt="{CAPTION}" src="{MEDIUM}" /> <p class="wp-caption-text">{CAPTION}</p></div>
    [imagetemplates] => Array
    (
    [simple_link] => {FILENAME}
    [no_wrappers] => <img src="{THUMBNAIL}" alt="{CAPTION}" title="{CAPTION}" class="attachment" />
    [wordpress_default] => <div id="attachment_{ID}" class="wp-caption alignleft" style="width: {MEDIUMWIDTH};"><img class="size-medium wp-image-{ID}" title="{TITLE}" alt="{CAPTION}" src="{MEDIUM}" /> <p class="wp-caption-text">{CAPTION}</p></div>
    [thumbnail_left] => <div style="float:left;margin-right:10px;"><img src="{THUMBNAIL}" alt="{CAPTION}" title="{CAPTION}" class="attachment" /></div>
    [thumbnail_right] => <div style="float:right;margin-left:10px;"><img src="{THUMBNAIL}" alt="{CAPTION}" title="{CAPTION}" class="attachment" /></div>
    [robert_felty] => <div style="margin-right:10px;background:black;color:white;padding:2px; width:{MEDIUMWIDTH};float:left"><img src="{MEDIUM}" alt="{CAPTION}" title="{CAPTION}" class="attachment" /><div style="padding:.2em;text-align:left">{CAPTION}</div></div>
    [postie_legacy] => <div class="postie-image-div"><img src="{THUMBNAIL}" alt="{FILENAME}" title="{FILENAME}" style="border:none" class="postie-image" /></div>
    [custom] =>
    )

    [input_protocol] => imap-ssl
    [interval] => manual
    [mail_server] => myemailserver
    [mail_server_port] => 993
    [mail_userid] => myuserid
    [mail_password] => mypasswd
    [maxemails] => 0
    [message_start] => :start
    [message_end] => :end
    [message_encoding] => UTF-8
    [message_dequote] => 1
    [post_status] => publish
    [prefer_text_type] => plain
    [return_to_sender] => 0
    [role_access] => Array
    (
    )

    [selected_audiotemplate] => simple_link
    [selected_imagetemplate] => wordpress_default
    [selected_video1template] => simple_link
    [selected_video2template] => simple_link
    [shortcode] => 0
    [sig_pattern_list] => Array
    (
    [0] => --\s?[\r\n]?
    [1] => --\s
    [2] => --
    [3] => ---
    )

    [smtp] => Array
    (
    )

    [start_image_count_at_zero] => 0
    [supported_file_types] => Array
    (
    [0] => application
    )

    [turn_authorization_off] => 0
    [time_offset] => 0
    [video1template] => {FILENAME}
    [video1types] => Array
    (
    [0] => mp4
    [1] => mpeg4
    [2] => 3gp
    [3] => 3gpp
    [4] => 3gpp2
    [5] => 3gp2
    [6] => mov
    [7] => mpeg
    [8] => quicktime
    )

    [video2template] => {FILENAME}
    [video2types] => Array
    (
    [0] => x-flv
    )

    [video1templates] => Array
    (
    [simple_link] => {FILENAME}
    [small] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="128"height="96"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="128" height="96"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="128" height="110" scale="tofit"></embed> </object>
    [medium] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="320"height="240"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="320" height="240"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="320" height="260" scale="tofit"></embed> </object>
    [medium_widescreen] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="480"height="270"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="480" height="270"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="480" height="290" scale="tofit"></embed> </object>
    [large] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="480"height="360"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="480" height="360"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="480" height="380" scale="tofit"></embed> </object>
    [large_widescreen] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="640"height="360"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="640" height="360"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="640" height="380" scale="tofit"></embed> </object>
    [custom] =>
    )

    [video2templates] => Array
    (
    [simple_link] => {FILENAME}
    [small] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="128"height="96"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="128" height="96"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="128" height="110"></embed> </object>
    [medium] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="320"height="240"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="320" height="240"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="320" height="260"></embed> </object>
    [medium_widescreen] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="480"height="270"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="480" height="270"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="480" height="290"></embed> </object>
    [large] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="480"height="360"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="480" height="360"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="480" height="380"></embed> </object>
    [large_widescreen] => <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B" codebase="http://www.apple.com/qtactivex/qtplugin.cab" width="640"height="360"> <param name="src" value="{FILELINK}" /> <param name="autoplay" value="no" /> <param name="controller" value="true" /> <embed src="{FILELINK}" width="640" height="360"autoplay="no" controller="true" type="video/quicktime" pluginspage="http://www.apple.com/quicktime/download/" width="640" height="380"></embed> </object>
    [flv_embed] => [flv:{FILELINK} 480 270]
    [custom] =>
    )

    [wrap_pre] => 1
    [featured_image] => 0
    [email_tls] => 0
    [post_format] => standard
    [post_type] => post
    [generaltemplates] => Array
    (
    [postie_default] => {ICON} {FILENAME}
    [simple_link] => {FILENAME}
    [custom] =>
    )

    [generaltemplate] => {ICON} {FILENAME}
    [selected_generaltemplate] => postie_default
    [generate_thumbnails] => 1
    )

    Mail fetch complete, 0 emails

    memory at end of e-mail processing:21493188

    http://wordpress.org/plugins/postie/

  2. Wayne Allen
    Member
    Plugin Author

    Posted 6 months ago #

    You are connecting with IMAP, can you try with POP and see if that works?

  3. Dalia
    Member
    Posted 6 months ago #

    my email server doesn't run POP. I'm using our company's internal exchange server which only runs IMAP.

  4. Wayne Allen
    Member
    Plugin Author

    Posted 5 months ago #

    Unfortunately MS Exchange IMAP doesn't work as well as it could.

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