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1. dynastystudio
   Member
   Posted 9 months ago #
   

   I bought a theme from themeforest.com and I converted it into a .zip file but wordpress is stalling to upload it. It just keeps loading and when (if) it does, it says it is the wrong type of file.

   I can't upload it via FTP because I am using wordpress with network solutions.

2. Japh
   Member
   Posted 9 months ago #
   

   Hi DynastyStudio,

   I'm not sure what you mean by "converted it into a .zip file". Do you mean you downloaded the ZIP file from ThemeForest, opened it, and then found the theme folder inside and zipped that up?

   Perhaps this article in the Envato knowledgebase will help you: My WordPress Theme isn't working, what should I do?

3. alchymyth
   The Sweeper & Moderator
   Posted 9 months ago #
   

   please contact themeforest for support.

4. Japh
   Member
   Posted 9 months ago #
   

   Specifically, the author of your theme on ThemeForest. You can do this using the contact form on the author's profile page.

   Hope you've managed to have some success by now though :)

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