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[resolved] Trouble adding image to post/page (4 posts)

  1. muscroftm
    Member
    Posted 1 year ago #

    Hi.
    When I click on the "add image" button, the add image window opens but there is nothing hthere except the text says:

    Are you sure you want to do this?
    Please try again.

    I click the Please try again text and the Dashboard page shows up, but no media etc.

    Does anyone know of a fix for this please?
    Thanks.
    Mike.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Ten theme to rule out any theme-specific problems?

    - resetting the plugins folder by FTP or PhpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

  3. muscroftm
    Member
    Posted 1 year ago #

    Hi Esmi.

    I have deactivated and reinstated each plugin, and you were right.
    A plugin called WP-Contactform was the issue, so I'll have to find another form plugin.

    Thank you for the quick and timely help.
    Mike.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    No problem :-)

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