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[closed] Transfer subscribers from wordpress.com (30 posts)

  1. This Charming Mum
    Member
    Posted 1 year ago #

    Hi, I have just moved my blog from wordpress.com to self hosted using wordpress.org. Can I move my email subscribers across to the new instance? It seems this has to be done by WP staff?

    The domain is thischarmingmum.com

    With thanks :)

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

  3. This Charming Mum
    Member
    Posted 1 year ago #

    Thanks esmi. I have followed all the directions on the page you suggested. But as I understand it, the export - import function doesn't include subscribers. The page at your link doesn't mention subscribers - is there another link that does?

    Similar forum posts seem to suggest that a 'Happiness engineer' needs to move subscribers.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Yes - you will need a Guided Transfer as referenced in the page I linked to above.

  5. Subscribers as in 'People who are members of my site' or as in 'people who get emails about my updates'?

  6. This Charming Mum
    Member
    Posted 1 year ago #

    Hi Ipstenu, I'd love to move both of those groups, but from what I've read I can only move the email subscribers. Is there a way to do that? I'm not sure I need a full Guided Transfer since I've already done all the other work myself.

  7. Hew
    Member
    Posted 1 year ago #

    @this charming mum

    Howdy!

    Yep, we can move your subscribers over for you (for free). Drop us a line here if you haven't already and we'll get you squared away:

    http://en.support.wordpress.com/contact/

  8. This Charming Mum
    Member
    Posted 1 year ago #

    Thank you, I've now done this. I'm glad I didn't have to pay any extra! Much appreciated.

  9. AmandaCMcNeil
    Member
    Posted 1 year ago #

    I'm now in the same boat! I tried "contacting" wordpress for support but it just led me to create a new forum post - which would be silly since I got the idea to contact them from this post. Can anyone help?

  10. Hew
    Member
    Posted 1 year ago #

    Hi Amanda,

    I've moved both sets of your subscriptions over to their respective new counterparts. You should be set.

  11. AmandaCMcNeil
    Member
    Posted 1 year ago #

    @Hew Thank you sooo much!

  12. mydatingrx
    Member
    Posted 1 year ago #

    I've also been trying to transfer my subscribers. Everything else on my blog seemed to transfer, but I need a Happiness engineer to make my subscribers happy again.

    Hew, can you help me too?

  13. Hew
    Member
    Posted 1 year ago #

    @mydatingrx, what is the URL of the WordPress.com site and what is the URL of the new site?

  14. mydatingrx
    Member
    Posted 1 year ago #

    @Hew, the URL for both the .com and new site is mydatingprescription.com.

  15. Hew
    Member
    Posted 1 year ago #

    I've moved them over for you just now. They should show in the new site soon.

  16. mydatingrx
    Member
    Posted 1 year ago #

    Oh, thank you, thank you! You're awesome.

  17. femstar
    Member
    Posted 1 year ago #

    @Hew, the URL for both my .com and .org site is femigod.com. would you please transfer over my subscribers.

  18. tinelunoe
    Member
    Posted 1 year ago #

    Hi Hew
    I'm having the same problem, just moved from wordpress.com to org not getting my subscribers with me. Would you transfer them for me? I just installed a plugin newsletter, would it even be possible to move my subscribers to my newletter and not my blog (as I used the blog function on my old site as newsletter). My url is babykaos.dk for both sites. Thank you very much!

  19. jaydeland
    Member
    Posted 1 year ago #

    I also need to move my subscribers from wordpress.com (mbamamamusings.com) to wordpress.org (mbamamamusings.ca).

  20. cparente
    Member
    Posted 1 year ago #

    I'm so glad to see this thread hasn't been closed! Hew, can you help me out too?

    I've got just a few direct subscribers inside WP, most are using FeedBurner. I've got 8 email subs, and 13 WP users who followed me via WP not email, not sure what the term is for those.

    The Subscriber panel under Tools makes it look like I can control, but I signed up as subscriber and I didn't receive my last post.

    Can you transfer over? Or tell me how to do? The wp.com site is cparente.wordpress.com, and the new site is chrisparente.com.

    Many thanks in advance!

  21. ashima.goyal
    Member
    Posted 1 year ago #

    Hello Hew,

    I also need support in moving my subscribers.
    I have recently moved my site from http://www.myweekendkitchen.wordpress.com to http://www.myweekendkitchen.in (wordpress org. I have installed the Jetpack plugin and connected it with my WP.com account.

    Please transfer my subscribers from the WP.com blog to my current site.

    Appreciate the help,
    Thanks!
    Ashima

  22. Hew
    Member
    Posted 1 year ago #

    Hi all,

    I've moved your subscriptions over as requested. @tinelunoe, are you using Jetpack Subscriptions with the new (self-hosted) site?

  23. ashima.goyal
    Member
    Posted 1 year ago #

    Thanks Hew! :)

    Just a question.. My wordpress.com says 52 subscribers but on myweekendkitchen.in I see only 13 subscribers..Why is that so?

    Thanks again,
    Ashima

  24. Hew
    Member
    Posted 1 year ago #

    The subscriber number at WordPress.com includes email subscriptions plus WordPress.com reader subscriptions.

    There isn't an equivalent of the WordPress.com reader on the self-hosted side. The self-hosted side only counts email subscribers.

  25. DenVan
    Member
    Posted 1 year ago #

    Oh thank heaven - or perhaps thank Hew in advance? ;) - you've got a fresh thread on this. I've been pulling my hair out trying to help a friend transfer e-mail / reader subscribers from westsideaction.wordpress.com to westsideaction.com.

    And yes, the new one is a WordPress.org site.

    Thank Hew again,
    Dennis

  26. cparente
    Member
    Posted 1 year ago #

    Hew -- question. I don't see any change in my control panel. Most of my subscribers are still showing as non-registered. I added them by hand a week or so ago.

    Can you move these over as registered?

  27. ashima.goyal
    Member
    Posted 1 year ago #

    Thanks Hew!

  28. vibrantsexystrong
    Member
    Posted 1 year ago #

    Hi Hew, would you please add me to the list of subscription transfers? Does these mean both the wordpress.com and email subscribers will be transferred (even if we can only see who our email subscribers are)? The URL for both my .com and .org is vibrantsexystrong.com. Thank you SO SO much.

  29. tc4mpbell
    Member
    Posted 1 year ago #

    Hi support people! Can I get this done as well?

    WordPress.com is http://secretariatsmeadowblog.wordpress.com/
    Self-hosted is http://www.secretariatsmeadow.com/

    Thanks a lot!

  30. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Please contact the folks over at wordpress.com. We cannot help you with this here.

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