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Total noob - stuck on the install (25 posts)

  1. DavidMFranks
    Member
    Posted 2 years ago #

    OK. I'm tearing what remains of my hair right out.
    I'm stuck on the most basic of steps, and I simply can't face trawling thru all the posts here to figure out what's wrong. Am soooo close to giving up...

    Downloaded WordPress
    Managed to make MySQL database & user
    Opened ws-config.php & made the necessary alts
    Opened ws-config.php in Dreamweaver (and added server as it nags)
    Server access tests ok in Dreamweaver

    BUT NOW WHAT?
    If I try to open any file in Dreamweaver, or a browser, I just get a blank screen. What am I supposed to do in order to see this legendary "admin panel" that everyone keeps mentioning????

    Please help. Or else I'm going to kick my dog!
    (ok, ok, so I'm only kidding about the dog)

    DMF

  2. Tim S
    Member
    Posted 2 years ago #

    WordPress is meant to install on a web server, not in DreamWeaver. You can install it on a local computer for development purposes, but it requires a variation of an AMP stack (MAMP, WAMP, or XAMP).

    I hope this helps!

  3. DavidMFranks
    Member
    Posted 2 years ago #

    Thanks for the quick response (and thanks from the dog, too)

    I've tried using MAMP (I'm on a Mac). But gave up when it wouldn't work.

    And I was trying to get Dreamweaver to upload the relevant files to my remote server. But I can't see a path to put the WP files, so I made a folder named wp and uploaded the lot there....

    You can kinda tell I'm just a simple designer, not a coder....

    DMF

  4. Tim S
    Member
    Posted 2 years ago #

    Where you upload the files depends on how you want WordPress to work. If you uplaod them to the root directory of the domain then WordPress will be the domains's site. Since you uploaded the files to a folder called wp you'll need to go to the correct address.

    This should take you to your WordPress site (replace yourdomain.com with your actual domain)
    http://yourdomain.com/wp/

    This should take you to your WordPress admin dashboard:
    http://yourdomain.com/wp/wp-admin

    I hope this helps!

    Can you post a link to the domain you installed WordPress on and I'd be happy to look into the further for you.

  5. DavidMFranks
    Member
    Posted 2 years ago #

    Tim - many thanks, once again.
    I've done exactly that - uploaded the whole thing to a folder named wp on my server. Altered the config to read the correct database (and checked a million times that the spelling & syntax is correct). Yet when I try to open the wp-admin file (on my server) I just get a blank web page...

    Am close to tears, and close to giving up!

    My website is: http://www.dfdesign.biz/
    and the path to the WP files is http://www.dfdesign.biz/wp/

    Glum - wasted a whole day and got nowhere...
    DMF

  6. DavidMFranks
    Member
    Posted 2 years ago #

    For what it's worth, I've noticed that if I open wp-config in my browser, some process takes place - cos the web page that ends up blank is actually called "install.php"

    :-(

  7. Tim S
    Member
    Posted 2 years ago #

    When I try to go to the link to WP, it is returning a 500 error. You need to check your file permissions and make sure they are set correctly. If that doesn't work, you'll need to look into your server error logs to see the exact nature of the error. It looks like you haven't finished the install process yet, hence the re-direct to the install page.

  8. DavidMFranks
    Member
    Posted 2 years ago #

    Cheers Tim.
    I assume you mean permissions on the server? I have absolutely no idea how to do that... I know that permissions for me to log in to the database are correct (ie ALL)...

    I think I'll give up on WP and stick to Photoshop!

    Thanks anyway. Appreciate your time.
    David

  9. Tim S
    Member
    Posted 2 years ago #

    You don't have to give up! We'll certainly help you as much as we possibly can. A couple of things:

    Files and folders have permissions. Here's a link to the guide on it:

    http://codex.wordpress.org/Changing_File_Permissions

    Also, contact your web hosting provider. I'm sure they can help you get this square. WordPress is a great content management system. As with anything new, it does have a bit of a learning curve, but once you learn it - it's fantastic!

    It has nothing to do with the database at this point. We'll get you through it. Just take a deep breath!

  10. DavidMFranks
    Member
    Posted 2 years ago #

    PS - I found how to check permissions with my FTP client (Transmit), and they are not the problem - the whole lot is set to RWX (ie 777)

    So: am totally stumped!

    Dunno if I'm totally stupid or if there's some real problem... but thanks for the moral support!

  11. Tim S
    Member
    Posted 2 years ago #

    777 is a security risk. Do not set your files to 777 and that can cause the 500 error. Read through the link I sent you about file permissions and make sure they are set appropriately.

    If changing them to what they should be doesn't work contact your host to have them look at the server's error logs for the exact error.

  12. DavidMFranks
    Member
    Posted 2 years ago #

    I changed them all to 777 (temporarily) in desperation, after the default permissions didn't work. I've deleted the entire folder from my server now. There's no point contacting my host now - here in the UK it's 1800hrs.... sigh....

    Maybe I'll upload them once more overnight. But this really is turning into a battle. Really appreciate your time, but am feeling very despondent about the whole thing now.

    I really wanted to start developing a new content-managed site to (eventually) replace my old, outdated one. And this holiday time seemed the ideal time to start. But I need something WAY more easy to install than this!

    Sorry to sound so negative, but I have wasted an entire day on this. Am giving up, certainly for today.

    David

  13. Tim S
    Member
    Posted 2 years ago #

    Hi David,

    Sometimes a fresh set of eyes on a new day is the best solution. If you want to try again and run into problems or have questions, thats what we're here for!

    Have a great new year!

  14. DavidMFranks
    Member
    Posted 2 years ago #

    Hiya...
    Well. I've tried again, and even checked ALL permissions (both the folders and the files) and the problem persists. It just hangs on the install page (http://www.dfdesign.biz/wp/wp-admin/install.php).

    Any suggestions or ideas gratefully received.
    My eyelids are propped open with matchsticks.

    DMF

  15. DavidMFranks
    Member
    Posted 2 years ago #

    It looks like you haven't finished the install process yet, hence the re-direct to the install page.

    Hang on a minute....
    Haven't finished the install? What else should I do after altering the wp-config file? Is there a stage I've missed???

  16. shirazdrum
    Member
    Posted 2 years ago #

    David,

    Are you trying to add a blog to your existing html site or the big plan is to move everything once finished to the new WordPress site?

    Get the MAMP working, this way you know everything works before going live. Also you can work without internet any time.

    If your host closes down after 6 o'clock, get another host please. Hosting is cheap and not worth the hassle, your dog will appreciate it too. Tim is a good person to talk to about that.

  17. DavidMFranks
    Member
    Posted 2 years ago #

    Thanks, Shiraz.
    The plan was to build a whole new site, but without disrupting the existing outdated site. Not just a blog, but a whole "integrated portfolio" kinda deal.

    Sadly, the holiday week here in the UK is over soon, so I think I'll just shelve the project & go back to manually designing a refresh. Shame, cos I spent a few bucks learning the nuances of WP portfolio sites on a Lynda course! Ho hum....

    Thanks again,
    DMF

  18. shirazdrum
    Member
    Posted 2 years ago #

    Don't give up, it's just a hick up. You'll love WordPress, just take a break and start fresh again. It's above and beyond what you can offer your clients with Dreamweaver and believe me, this is what I do for living.

    I don't have a MAC handy (traveling) but if you got a PC, i can help you out setup the WAMP on Skype.

    Cheers,

    Chris

  19. DavidMFranks
    Member
    Posted 2 years ago #

    Chris -
    Thanks for the encouragement!

    I'm travelling like you for the next few days, but have managed to find and download a starter guide to MAMP. I'll see how it goes (and am not too proud to ask for help on the Forum here. Wot a nice bunch you all seem to be!).

    Cheers,
    David

  20. DavidMFranks
    Member
    Posted 2 years ago #

    Well, this is interesting.
    Having given up on running WP straight from my ISP, I've been using MAMP.

    Exactly the same problem occurs - and here's the interesting part: Drupal runs perfectly. The MySQL server must be running AOK. But WordPress still stalls at the install.php section.

    Has WP 3.3 been tested on a Mac/MAMP environment? Is there some kind of bug? Is there an OLDER version of WP that I can try running?

    Look forward to any thoughts!

  21. DavidMFranks
    Member
    Posted 2 years ago #

    Errrm - I should add that I used a fresh download of WP 3.3, a new download of Drupal 7.10, and have only ever tried editing the wp-config.php file (none of the others)

  22. DavidMFranks
    Member
    Posted 2 years ago #

    AND I've tested that PHP works by creating a simple PHP document.

    Can anyone help???

  23. DavidMFranks
    Member
    Posted 2 years ago #

    Nothing heard.
    Looks like I'll have to give up :-(

  24. shirazdrum
    Member
    Posted 2 years ago #

    David,

    Since you get the same issue on either MAMP or remote server, you are doing something wrong from the start. In MAMP, delete everything you got, put a fresh copy of WordPress in root directory, make a new database, with new username and give it all the privileges. Edit your config file with that information and run the install script. That's all there's really to it.

    Another thing that you can do is to use "Fantastico" if your host offers it. That way you don't have to do any of that and it will work right out of the box.

    I can't offer anymore solutions since I can't see what you're doing, but I guarantee you that it's the pilot error.

  25. DavidMFranks
    Member
    Posted 2 years ago #

    Hiya again, Tim. Thanks.

    Already tried all of that. Fresh everything: several new databases, fresh new WordPress download & install - and have tried the install script so often it's laughable.

    I'm sure you're right - pilot error - but I think it's time to admit defeat. The only thing I haven't tried is running the whole thing on a different Mac. That's not practical.

    Thanks for trying, though.

    DMF

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