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Rating-Widget: Star Rating System
top rated widget problem (12 posts)

  1. DeanKisyov
    Member
    Posted 9 months ago #

    Top rated widget shows only one post, i set to show 10 post by average rates but shows only one

    http://wordpress.org/plugins/rating-widget/

  2. DeanKisyov
    Member
    Posted 9 months ago #

    now dont show nothing :(

  3. RatingWidget
    Member
    Plugin Author

    Posted 9 months ago #

    Hi @DeanKisyov, please share the url of the page so we can check it.

  4. DeanKisyov
    Member
    Posted 9 months ago #

    here http://beautifulgirlsbg.com/rated/
    now show only 1 post, i set 10

  5. RatingWidget
    Member
    Plugin Author

    Posted 9 months ago #

    We'll have to investigate this further. Please send us a temporary admin access to your blog via [support AT rating-widget DOT com].

  6. DeanKisyov
    Member
    Posted 9 months ago #

    how can i do that?

  7. RatingWidget
    Member
    Plugin Author

    Posted 9 months ago #

    Just create a new admin user in your admin's dashboard, or send us your credentials if that's easier by you.

  8. DeanKisyov
    Member
    Posted 9 months ago #

    just tell me what i have to do, i dont want something else to have acces to my admin area

  9. RatingWidget
    Member
    Plugin Author

    Posted 9 months ago #

    It requires internal debugging of the plugin and the API requests to our server. I wish it was simple enough to write some instructions. I can assure you that we won't make any harm to your blog and only work on the plugin. Unfortunately if we won't have an access we won't be able to help further. Your call.

  10. Really? Can you recommend anyway to narrow down the problem? Requesting admin access is the absolute last thing you should try, not the first.

    For example:

    @DeanKisyov Can you temporarily disable all of your plugins except the Rating-Widget and (also temporarily) switch to the Twenty Thirteen theme?

    Once you'v done that, clear your browser's cache and cookies and try to reproduce the problem by setting it to show 10 posts again.

  11. RatingWidget
    Member
    Plugin Author

    Posted 9 months ago #

    I totaly understand the concerns. But in this case we have to monitor the server side API request. From some reason the server return only one result even though it should return 10. As mentioned before, it's a complex debugging thus we ask for the access.

  12. DeanKisyov
    Member
    Posted 9 months ago #

    now show only 2 posts :(((

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