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Top 10 - Popular posts plugin for WordPress
[resolved] Top 10 no longer working (6 posts)

  1. mandalam
    Member
    Posted 8 months ago #

    Hi:
    Need some help please! I have been using Top ten for some time and its been working fine. 5 weeks away and now find it is not working. Updated to most recent and still shows as below with no links.
    Popular Posts from 2/2012

    (221)
    (218)
    (166)
    (127)
    (89)
    (88)
    (78)
    (70)
    (63)
    (63)
    Popular posts by Top 10 plugin
    See: http://www.stephenpowell.com.au/wordpress/
    Any suggestions?

    http://wordpress.org/plugins/top-10/

  2. Ajay
    Member
    Plugin Author

    Posted 8 months ago #

    mandalam, please delete the widget and then readd it.

    This will reset the widget.

  3. mandalam
    Member
    Posted 8 months ago #

    Thank you for your quick reply. Have reinstalled. Unfortunately I could not find the data file so information lost.

  4. Ajay
    Member
    Plugin Author

    Posted 8 months ago #

    mandalam, the easy solution would have been to just delete the widget under Appearances.

    However, do you have a backup of your database? You might need to ask your host.
    You will need to restore the two tables whose names contain "tptn_" since this is where the data is stored.

  5. mandalam
    Member
    Posted 8 months ago #

    Hi Ajay:
    Thank you for your efforts. I have done a search through my back up and can only find:
    dwsync.xml
    Assorted tptn-ua_UA.** language files
    and readme.txt with mention of tptn
    Which folder are the data files stored in?

  6. Ajay
    Member
    Plugin Author

    Posted 8 months ago #

    mandalam,

    You'll need to talk to your host. Ideally they should be maintaining backups of the mysql database.

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