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Toolbar has stopped working (7 posts)

  1. vix0987
    Member
    Posted 1 year ago #

    Please help!

    I am admin of the SSC Website but am unable to edit links and text, it won't let me select text (highlight it etc).
    I also cannot undo links to upate a link.
    The tool bar buttons appear to not be working.
    I am also unable to make simple edits to pages
    I cannot update to 3.2.1 as the webhost we have has not been that helpful.
    My Java and Windows is up to date (Vista).
    I run my internet connection through my iphone.
    I've had no issues until 2 weeks ago.
    I hope you can help.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. vix0987
    Member
    Posted 1 year ago #

    Thanks for taking the time to reply. ummmmm I am one of those self taught website updaters (no one would do it so I put my hand up) have been going for over a year and loving it: http://www.ssclub.net.au/

    In saying that I have no idea about the background stuff.

    I disabled and reactivated the plugins - how do I identify a problematic plugin?
    Also I have 9 that require updates, unfortunatly the passwords that have been handed over do not work......

  4. vix0987
    Member
    Posted 1 year ago #

    Ps: youu will cringe that I didn;t mention this, the issues are only on my home Laptop - I can login elswhere and update things with no issues.
    (sorry)

  5. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Then the problem is on your laptop - not on your site.

  6. vix0987
    Member
    Posted 1 year ago #

    any ideas?

  7. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Other than checking to ensure that you have javascript enabled on your laptop's browser, no. It's not really a WordPress issue.

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