Support » Networking WordPress » Too many redirects on new network subdomain

  • Resolved Ray-Lewis

    (@ray-lewis)


    Hi. Can anyone advise me regarding a 310 error? I’ve googled and gone through this forum but have found nothing that helped (maybe because I’m fairly new at all this).

    All cookies and cache cleared. All plugins deactivated. 2012 theme activated. Network dashboard functioning normally. Created a subsite successfully, but I cannot access its dashboard or its admin menu (plugins, settings, etc.).

    Error 310 (net::ERR_TOO_MANY_REDIRECTS) generated when I try.

    The only thing I can think of that might be causing this happened during setup as http://www.brightbubbles.com. When I setup the network (it was a new installation) under wp3.5, a suggestion was generated that I should reset is as http://brighterbubblers.com. I would have done so if I had known how.

    Does anyone have any advice or suggestions?

    Any help given is much appreciated. Thanking you in advance,
    Ray Lewis

Viewing 15 replies - 1 through 15 (of 16 total)
  • Having the exact same problem! Incredibly frustrating.

    Thread Starter Ray-Lewis

    (@ray-lewis)

    Nice to know I am not the only one. We can commiserate together.

    What have you tried?

    I have literally tried every solution and have narrowed down my problem to be with editing the .htaccess file.

    First off, I couldnt even find the file, so I made it myself (probably done incorrectly) and inserted some suggested text found in this thread. No luck for me, but a lot of people seemed to have fixed their issue with it.

    I am about to try using this plug in, suggested by this thread

    Even though it is old, the author says it will still work. I will let you know what happens!

    Thread Starter Ray-Lewis

    (@ray-lewis)

    I looked at that too but it looks a bit beyond me. I have several wp sites and would love to integrate them into one network, but wow there is too much direct intervention for me at this point in my learning-curve. This has to be a fairly common problem but there does not seem to be a preferred way to address it….

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    The only thing I can think of that might be causing this happened during setup as http://www.brightbubbles.com. When I setup the network (it was a new installation) under wp3.5, a suggestion was generated that I should reset is as http://brighterbubblers.com. I would have done so if I had known how.

    Ow. Yeah, okay that could do it.

    Search your DB for http://www.brighterbubblers.com and manually edit that to brighterbubblers.com

    Then make sure that matches yoru wp-config.php

    Thread Starter Ray-Lewis

    (@ray-lewis)

    Thank you, Ipstenu. I changed the config and took out the www but that generated an even worse error: site couldn’t be found. I got into my isp (1&1) and went through everything about sql settings, etc. and found nothing that caught my eye.

    I’m sorry to be so ignorant but what do you mean:

    Search your DB for http://www.brighterbubblers.com and manually edit that to brighterbubblers.com

    Thanks again,
    Ray

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Do you have access to PHPMyAdmin?

    Thread Starter Ray-Lewis

    (@ray-lewis)

    Yes, and it has a bunch of stuff in it, but nothing with http://www.briliantbubbles.com.

    What do I need to do?

    Thanks again,
    Ray

    Ray,under tools > network setup, is the last step pertaining to your .htaccess folder? Or web.config folder?

    Thread Starter Ray-Lewis

    (@ray-lewis)

    Here is my htmaccess file. It has nothing about www in it:
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) homepages/20/d381605569/htdocs/brilliantbubbles/wordpress/$2 [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ homepages/20/d381605569/htdocs/brilliantbubbles/wordpress/$2 [L]
    RewriteRule . index.php [L]

    But I did find 2 reference to www in my site-new.php file:
    … preg_replace( ‘|^www\.|’, ”, $current_site->domain ) …
    <?php echo preg_replace( ‘|^www\.|’, ”, $current_site->domain ); ?>

    I looked at every folder in my wp setup in filezilla and did not see a web.config file. If you are referring to my wp-config.php file, it has no reference to www in it either.
    Regarding the tools > network setup, I have to assume you are referring to the tools > located in the admin menu, it has no tool for network setup.
    I took the www out of the wp-config file and it gave me an Error establishing database connection error.
    As I am a relative newbie, please be specific in your advice and guidance. Thank you.
    Ray

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Yes, and it has a bunch of stuff in it, but nothing with http://www.briliantbubbles.com.

    Look for www.briliantbubbles.com (NO http)

    Thread Starter Ray-Lewis

    (@ray-lewis)

    I’ve been reading your ebook and conclude that I am not qualified to work a multisite in that I don’t know how to edit my database. However, multsite is a good solution for my needs and I am willing to work at it. It appears that I have to do 2 things if I want to salvage this site: 1.) edit my database of all occurrences of ‘www’ in my database using phpmyadmin on my isp; and 2. take www out of my config file. Is this correct? there are 104 files in my db and i’ve been through a few like wp_wfConfig and wp_site but i have not seen anything relating to my url. Which file(s) do I need to edit?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    How deep into Multisite are you already?

    That is, how painful is it to delete the Multisite Tables and start THAT part over again?

    Thread Starter Ray-Lewis

    (@ray-lewis)

    Not far and I have no problem deleting and starting again. However, I want to do what’s best. Is it better to edit what I have or delete and do again? The first time, I saw the wp recommendation to change www but i didn’t know what to do about it so i let it slide (hey, hey). I went into the new site and the network-level worked fine. However, i noticed the www in the setup (3 times, actually). I could not change the first 2. So, I don’t see why that wouldn’t happen again if I do not first address the db issue if that’s the root problem. So, I am in your hands….

    Thanks for asking,
    Ray

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    Honestly, it’s less painful to start over 🙂 And once you do, it’s easy to fix.

    To disable Multisite: http://wpmututorials.com/how-to/how-to-disable-multisite/

    Then go to domain.com//wp-admin/options-general.php

    Make sure home and site URL both are http://domain.com and NOT http://www/domain.com 🙂

    Then start with Multisite again.

Viewing 15 replies - 1 through 15 (of 16 total)
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