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Easy CSV Importer
too confusing - no documentation (2 posts)

1 star
  1. Ena-Mar
    Member
    Posted 7 months ago #

    The plugin looked promising but unfortunately there is no documentation how to use it. There are some videos but I only understand every second word and the videos are not structured. I could not find a single video that explains the steps from my CSV file to an imported wordpress post. The narrator keeps showing screens saying they are complicated but I do not need to worry about it?

    I also do not know whether this plugin supports custom types as there is no documentation. After about 30 min I stopped trying to figure this out.

    My recommendation is to try a different importer until there is any kind of documentation available.

  2. WebTechGlobal
    Member
    Plugin Author

    Posted 7 months ago #

    Hi

    Thank you for trying the plugin. I'm establishing a solid method of delivering such help content to premium buyers of my plugins right now as it is very time consuming. My plugins get updated a lot and will do for the next couple of years. A lot of interface changes. It means documentation needs updated and any videos on YouTube quickly become out of date.

    Also the nature of this plugin makes it hard to please everyone even if help content exists, hence why I've not made it priority and instead I welcome people to contact me. I spend a lot of hours every month helping free users for free to get individual results.

    The plugin is to be developed further later this year though. Documentation will come. I have created a new approach to creating my plugins that will make it easier to document. So things will change and it will probably become less time consuming plus cheaper to create free support.

    Thanks again
    Ryan

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