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UpdraftPlus Backup and Restoration for WordPress
[resolved] Timeout Error (11 posts)

  1. savagemania
    Member
    Posted 1 year ago #

    I believe I am having a timeout error due to a slow connection, but am not sure. This is the error I am getting in the logs and it is not preforming a backup. Is there a way to fix this?

    Log:

    0039.620 Upload %: 0, URL: https://docs.google.com/feeds/upload/create-session/default/private/full/folder%3A0Bx1mSN92Vm2OMk42NlltZkFORmM/contents?convert=false&upload_id=AEnB2UpngZApDYZvvhHhYEdiFvlZsf13B13tl4C1nlxv7wMpDQfCsE_OA-EK1GOAUbLn957m0suHYg44TmpWSD7BtQ9EG62N5A
    0055.135 An error occurred during GoogleDrive upload (2)
    0055.136 Operation timed out after 15 seconds with 0 bytes received
    0055.136 ERROR: backup_2013-01-22-0202_Motor_Mayhem_1f931ee71917-uploads.zip: Failed to upload to Google Drive
    0055.137 Retain: beginning examination of existing backup sets
    0055.137 Retain files: user setting: number to retain = 1
    0055.138 Retain db: user setting: number to retain = 1
    0055.138 Number of backup sets in history: 1
    0055.139 Examining backup set with datestamp: 1358820169
    0055.139 1358820169: this set includes a database (backup_2013-01-22-0202_Motor_Mayhem_1f931ee71917-db.gz); db count is now 1
    0055.140 1358820169: this set includes files; fileset count is now 1
    0055.140 1358820169: this backup set remains non-empty; will retain in history
    0055.141 Retain: saving new backup history (sets now: 1) and finishing retain operation
    0055.141 Resume backup (9): finish run
    0055.142 There were errors in the uploads, so the 'resume' event is remaining scheduled
    0055.142 Sending email report to: miles...
    0058.407 The backup attempt has finished, apparently unsuccesfully

    http://wordpress.org/extend/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Use the plugin editor (in the WP admin area 'plugins' section) to edit the file methods/googledrive.php from the UpdraftPlus plugin. On line 293 is this:

    $this->gdocs->set_option( 'chunk_size', 0.2 );

    Change the 0.2 to 0.05, save, and then see if that makes any difference - let me know if it does. If it does not, turn it down to 0.01 and try again then.

    David

  3. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Did you have any success with this?

    David

  4. savagemania
    Member
    Posted 1 year ago #

    Yes, it is now making it farther than 0%. However, I am now getting a new error and they are still not completing.

    7846.126 backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-others.zip: Attempting to upload to Google Drive
    7846.127 /var/www/web16/web/wp-content/backups/backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-others.zip: Attempting to upload file to Google Drive.
    7846.127 GoogleDrive upload: an error occurred
    7846.128 Error details: The path '/var/www/web16/web/wp-content/backups/backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-others.zip' does not point to a readable file.
    7846.128 ERROR: backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-others.zip: Failed to upload to Google Drive
    7846.129 backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-db.gz: Attempting to upload to Google Drive
    7846.130 /var/www/web16/web/wp-content/backups/backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-db.gz: Attempting to upload file to Google Drive.
    7846.131 GoogleDrive upload: an error occurred
    7846.131 Error details: The path '/var/www/web16/web/wp-content/backups/backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-db.gz' does not point to a readable file.
    7846.132 ERROR: backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-db.gz: Failed to upload to Google Drive
    7846.133 Retain: beginning examination of existing backup sets
    7846.133 Retain files: user setting: number to retain = 1
    7846.134 Retain db: user setting: number to retain = 1
    7846.134 Number of backup sets in history: 1
    7846.135 Examining backup set with datestamp: 1359425846
    7846.136 1359425846: this set includes a database (backup_2013-01-29-0217_Motor_Mayhem_a346af90de7c-db.gz); db count is now 1
    7846.136 1359425846: this set includes files; fileset count is now 1
    7846.137 1359425846: this backup set remains non-empty; will retain in history
    7846.137 Retain: saving new backup history (sets now: 1) and finishing retain operation
    7846.138 Saving last backup information into WordPress db
    7846.139 There were errors in the uploads, so the 'resume' event is remaining scheduled
    7846.140 The backup has not finished; a resumption is scheduled within 5 minutes

    Thanks for your help with this

  5. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you... what version do you have there?

    Really, I need to see a complete log file. Update to the latest version, then start a new backup, then leave it for a couple of hours, then paste in the whole of the latest log file.

    David

  6. savagemania
    Member
    Posted 1 year ago #

    WordPress version is 3.4.2 and updraft plus is 1.2.43.

  7. savagemania
    Member
    Posted 1 year ago #

    It seems to not let me post the entire log file

  8. savagemania
    Member
    Posted 1 year ago #

  9. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Thank you... but can you please update to the latest version of UpdraftPlus first? Various bugs have been fixed since the version you have.

    David

  10. savagemania
    Member
    Posted 1 year ago #

    Sorry, didn't realize that wasn't the latest version. Upgrade seems to have fixed it.

    Thanks

  11. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you. If you find UpdraftPlus useful, then please make a donation - http://david.dw-perspective.org.uk/donate - there has not yet been any other source of funding for the code and support. Average $0.01 per download so far!

    David

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