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[resolved] [closed] Tiled and circular galleries via Jetpack not working (16 posts)

  1. juliedawnfox
    Member
    Posted 1 year ago #

    I posted this issue on another thread then found out I should have started a new one so here it is.

    I just transferred my blog http://juliedawnfox.com/ from WP.com to WP.org

    I had problems importing the XML file and had to manually attach most of the photos in the media library to posts (over 700!).

    I quickly became a huge fan of the rectangular and circular galleries at WP.com and have several posts that make use of them.

    Unfortunately, they don't work now that I'm on .org - all I can get is the basic gallery of thumbnails with the caption underneath which looks messy. The carousel doesn't work, either.

    I'm using the same theme, Oxygen by Galin Simeonov, as I was before.

    I've tried cancelling galleries and creating new ones within posts but all I get is the above mentioned thumbnails.

    For example, here's a before and after of the same post.

    WP.com
    http://juliefox.wordpress.com/2012/12/19/cbbh-challenge-the-simple-pleasures-of-living-in-central-portugal/
    WP.org
    http://juliedawnfox.com/2012/12/19/cbbh-challenge-the-simple-pleasures-of-living-in-central-portugal/

    What can I do to resolve the issue?

    By the way, I know nothing about HTML.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I'm sorry to hear you've run into issues.

    Could you go to the Jetpack menu in your dashboard, and make sure that both the Carousel and Tiled Galleries are activated?

    Could you also try to deactivate all other plugins, one at a time, to make sure that there are no conflicts between Jetpack and another plugin?

  3. juliedawnfox
    Member
    Posted 1 year ago #

    Hi Jeremy,

    I tried all of that but it's still the same, I'm afraid.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    i ran some more tests on my end, and the problem seems to be linked to your theme: it includes an extension called "Cleaner gallery" that disables Jetpack Carousel.

    You can read more about it here:
    http://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-carousel-not-working?replies=4

    To solve the issue, could you try to install this small plugin? It will deactivate the Cleaner Gallery extension:
    http://i.wpne.ws/Meln

  5. juliedawnfox
    Member
    Posted 1 year ago #

    Hi Jeremy, I tried that but no joy, I'm afraid. I was using the galleries and carousel without any trouble using Oxygen on WP.com, by the way.

    Any other suggestions?

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    WordPress.com uses a modified version of the Oxygen theme, without the Cleaner Gallery extension.

    But I did make a mistake in that small plugin. I fixed it now: could you tyr to install it again?
    http://i.wpne.ws/Meln

  7. juliedawnfox
    Member
    Posted 1 year ago #

    Brilliant! You're a star, thank you!

    It doesn't work perfectly with circular galleries but I'm happy enough with the rectangles and squares.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    It doesn't work perfectly with circular galleries

    Could you give me more details about this, so I can have a look?

  9. juliedawnfox
    Member
    Posted 1 year ago #

    My mistake - it seems fine now. At first it looked as though not all the images had been included in the gallery (only 5 out of 9)and that the circles weren't aligned. I've just tried it again with the post that happened with and it's okay, all 9 in a perfect grid.

  10. COCOCO
    Member
    Posted 1 year ago #

    Hi Jeremy, may I use this thread? I run into the same problem as Julie.
    I've been using tiled galleries without any problem until I changed theme.
    My beta page is http://www.happines.net/beta/2013/01/boda-diy-en-barcelona/

    Looking the source code I can see tiled-gallery.js is not loading but can't understand why.
    Could you shed some light on the subject?

    thanks for your time!

  11. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @COCOCO I'm not familiar with this particular theme, but if it includes a function that modifies the way the core WordPress galleries work, Jetpack Carousel and Tiled Galleries won't work.

    Could you look for a function that changes the behaviour of the Gallery shortcode in your theme, and try to comment it out?

  12. saschalarsen
    Member
    Posted 1 year ago #

    Hi there,

    Well - I dont know if you can help me - I also have problems with Jetpack gallery.
    I would like to use the circle thumbnail type.. However it looks like this when I try http://www.lolaramona.com/agentsonly ...

    I really hope you can help me !! I have used 3 days trying to find a solution.

    Thanks

  13. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @saschalarsen Could you please start your own thread, as per the Forum Welcome?
    http://wordpress.org/support/plugin/jetpack#postform

    Thank you!

  14. Joyanneh
    Member
    Posted 1 year ago #

    Not sure if this is the best place to post this, but I just wanted to say a huge THANK YOU to Jeremy Herve for the solution posted here. I also had exactly the same problem with this theme and your solution was a huge relief for me to find! Thanks so much! :)

  15. Native Imaging
    Member
    Posted 8 months ago #

    Jetpack tiles options are not showing up for me as well using WP 2013 & 2014 theme. No plugins installed other than jetpack.. Do I have to turn on carousel for it to work?

    It's a shame is doesn't work smoother, especially since the wordpress android and iOS apps have options for it pre installed, which doesn't make any sense at all. This should only appear in the Mobile App if the plugin exists..

  16. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    @Native Imaging - as Jeremy posted above, please start your own thread if you need help. Aside from the forum guidelines, this thread is 10 months old referencing outdated versions of both WP and JetPack.

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