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[resolved] Tickets don't always save (5 posts)

  1. smithcreate
    Member
    Posted 1 year ago #

    When I add tickets to an event I've noticed that sometimes only 1 ticket will save. For example, when I check "Enable registration for this event", Standard Ticket is available as a default. Now I want to add (2) more ticket options. One is for a single person, the other is for a couple with a different price. When I do this and publish the event, sometimes both tickets are saved. Other times only one of the tickets is saved.

    I can't tell if tickets need added in a certain order, or if the event needs published before adding tickets, or what other trick may resolve the issue. Looking for some feedback here. Thanks!

    http://wordpress.org/extend/plugins/events-manager/

  2. agelonwl
    Member
    Posted 1 year ago #

    hi,

    just to make sure it's not another plugin or theme causes the issue; can you try the following:

    - deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    - switching to the default theme to rule out any theme-specific problems

  3. smithcreate
    Member
    Posted 1 year ago #

    I don't think this is a theme/plugin issue as I've just experienced the same issue with the Events Manager Pro trial website.

    http://try.eventsmanagerpro.com/

  4. agelonwl
    Member
    Posted 1 year ago #

    hi,

    are you able to post this on pro forums? and share some login credentials for us to see?

  5. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 1 year ago #

    If you can reproduce this please let me know how and I'll have a look. I haven't had any issues creating multiple tickets.

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