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Thumbnail pictures not showing up (2 posts)

  1. prepare2endure
    Member
    Posted 9 months ago #

    I'm using a wordpress theme by ThemeFuse called Newsetter. I don't insert pictures or thumbnails directly into the post. The theme simply asks what thumbnails and pictures to use and posts them itself for the post and/or uses them in pictures sliders, etc.

    As a result, WYSIJA is unable to pull the picture from the post.

    Can you help me with updated code or simply tell me how to update WYSIJA so it pulls pictures correctly?

    Thank you

    http://wordpress.org/plugins/wysija-newsletters/

  2. Tung Wysija
    Member
    Posted 9 months ago #

    Hello there,

    If I understand well, you are using an existing picture.
    In this case, it's supposed to be there.

    Can you open a ticket in our support site?
    http://support.mailpoet.com/feedback/
    And if possible share with us a temporary admin account, we will look at it.

    P/S: You usually get response more quickly if you submit your ticket there :)

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