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[resolved] Thrunbnail default for imported posts (5 posts)

  1. espriword
    Member
    Posted 5 months ago #

    Hello, congratulations for the plugin is truly complete

    Let me explain my problem, I have done the following:

    1) I imported some posts in my blog with the instrument import in xml

    2) I copied the images from the old to the new blog, in the folders "\ wp-content \ uploads"

    3) I used the tool search and replace to rename the url of the image you just imported

    4) the post work properly and the images are visible

    5) while the thumbnail of "WordPress Related Posts" only for the imported posts do not go out and uses the default images folder "\ wp-content \ plugins \ wordpress-23-related-posts-plugin \ static \ thumbs"

    Can you help?

    https://wordpress.org/plugins/wordpress-23-related-posts-plugin/

  2. silvoslaf
    Member
    Plugin Author

    Posted 5 months ago #

    Hey, thanks for the compliments and we're sorry to hear about your problems, I'm sure we'll get it sorted somehow, but in order to do so, we're going to need some additional info.

    Would you please be so kind and send us a link to the blog in question? Or to one of those blog posts? Have you tried to regenerate your thumbnails with the 'Regenerate Thumbnails' plugin?

    Let us know, we're eager to help you out! Take care & have a nice day!

    Best,
    Silvo

  3. espriword
    Member
    Posted 5 months ago #

    Thanks for letting me respond, I used the plugin that I've suggested but still does not work. I tried to edit the post manually and I recreated manually thrunbnail, the blog address is as follows

    http://www.dietainformaebenessere.com/un-nuovo-biomarcatore-per-la-recidiva-del-cancro-alla-prostata/

  4. silvoslaf
    Member
    Plugin Author

    Posted 5 months ago #

    Hmm, this is unusual, yes. Is there a chance you could send us your WP Dashboard's credentials, so that we could investigate further? We can completely understand if you're not comfortable with sharing this with us, but I'm afraid this might be the only viable solution for us right now, since we cannot access those missing attachement ID's of your images in any other way.

    It also goes without saying that your privacy is to our upmost concern, after which we will take all the extra precaution possible.

    Here's my private email address: support [at] zemanta [dot] com

    Let us know what you think and we'll do our best to help you out! I'm looking forward to your reply!

    Take care & have a nice day!

    Best,
    Silvo

  5. PetraP
    Member
    Plugin Author

    Posted 3 months ago #

    Hey,

    hope you don't mind, we'll mark this topic as resolved as there was no response from original author for more than a month.

    If you find yourself with any other questions or if there's anything that's not completely clear, do let us know!

    Best,
    Petra

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