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Quick Cache (Speed Without Compromise)
[resolved] [closed] This version of Quick Cache requires PHP v5.3+ error (27 posts)

  1. krod
    Member
    Posted 8 months ago #

    Fatal error: Uncaught exception 'Exception' with message 'This version of Quick Cache requires PHP v5.3+.' in /home/skarbywz/domains/bleudeparis.pl/public_html/wp-content/plugins/quick-cache/quick-cache.php:19 Stack trace: #0 /home/skarbywz/domains/bleudeparis.pl/public_html/wp-settings.php(203): include_once() #1 /home/skarbywz/domains/bleudeparis.pl/public_html/wp-config.php(100): require_once('/home/skarbywz/...') #2 /home/skarbywz/domains/bleudeparis.pl/public_html/wp-load.php(29): require_once('/home/skarbywz/...') #3 /home/skarbywz/domains/bleudeparis.pl/public_html/wp-blog-header.php(12): require_once('/home/skarbywz/...') #4 /home/skarbywz/domains/bleudeparis.pl/public_html/index.php(17): require('/home/skarbywz/...') #5 {main} thrown in /home/skarbywz/domains/bleudeparis.pl/public_html/wp-content/plugins/quick-cache/quick-cache.php on line 19

    http://wordpress.org/plugins/quick-cache/

  2. krod
    Member
    Posted 8 months ago #

  3. G Piper
    Member
    Posted 8 months ago #

    Same error here, and PHP5.3 is not possible on my server.

  4. angelicula
    Member
    Posted 8 months ago #

    I have the same error and I don't have the littlest idea on what should I do. Could osmeone explain it to me step by step?

  5. constructionlaw
    Member
    Posted 8 months ago #

    Where can I find an old version?

  6. Tafita
    Member
    Posted 8 months ago #

    Yep had the same issue. I had to gain access via FTP and simply delete the Quick Cache folder for my website to work again.

  7. constructionlaw
    Member
    Posted 8 months ago #

    Managed to work with Hostgator to upgrade to php5.3. Problem solved.

  8. blloyd-wp
    Member
    Posted 8 months ago #

    I had this problem. As first aid I deleted the Quick Cache plugin by going into Cpanel File manage. I just deleted the directory. To fix the problem completely, the host manager shifted my site to a server that has PHP 5.3.

  9. Tafita
    Member
    Posted 8 months ago #

    Hostgator also enabled PHP5.3 for my domain which fixed the issue

  10. maziyar85
    Member
    Posted 8 months ago #

    i have same problem ofcourse it is working on wordpress.com when i updated quick cache i got same error , please explain me instruction what should i do thanks .

  11. maziyar85
    Member
    Posted 8 months ago #

  12. merry816
    Member
    Posted 8 months ago #

    Having the same issue. Don't know what FTP is and don't have it set up I think. Don't use hostgator. Does anyone know how to delete the plug-in without those things? Thanks for any help!

  13. jnandann
    Member
    Posted 8 months ago #

    Updating this plugin just crashed my site. I wish I'd read this support page before installing the update! I'm currently trying to get my host to restore my site using a backup file. I can't say I'm happy with this happening - especially as it means my site won't work until the backup fixes the problem. If anyone can tell me why it happened and how to avoid it happening again in future, that would be great, as I enjoyed using this plugin up until now.

  14. Army
    Member
    Posted 8 months ago #

    You have to install an FTP program like filezilla. It's free. Enter your FTP info that came when you signed up for hosting or ask them for it. Then go into your plugins folder and delete the quick cache folder. That fixed my site. Do NOT try to deactivate the plugin later or it will break your site. Major issues with this update!

  15. merry816
    Member
    Posted 8 months ago #

    OHH! Thank you so much!! This was extremely helpful, I hated having my site down for so many hours! I appreciate you taking the time to explain!

  16. 12sp
    Member
    Posted 8 months ago #

    So, my host has little buttons that let me update the php myself. There are two options:
    PHP 5.3
    PHP 5.3 (Single php.ini)

    I don't know the what the difference is.

    It's currently on PHP 5.2 (Single php.ini), so I'm thinking the PHP 5.3 (Single php.ini).

    Edit: quickly remembered that I have two separate sites running WP (same host)- only one crashed with the install, so I looked at the other one and it is running PHP 5.4 (Single php.ini)!

  17. beyond_annoyed
    Member
    Posted 8 months ago #

    Fatal error: Uncaught exception 'Exception' with message 'This version of Quick Cache requires PHP v5.3+.[snip].

    I can no longer access my dashboard and my website cannot be accessed.
    All from updating a supposedly simple little plug-in. Is WP doing something about this? I have NO idea what to do. And, right before the holiday when people I'm trying to reach for help have left town.

    And, ironically, I just emailed someone the other day, saying how WP is so easy to use and "intuitive."

  18. If you are having problems with this plugin then consider this advice

    http://wordpress.org/support/topic/update-and-i-have-error?replies=2#post-4925377

    If you can't login because of these errors then please try deleting the plugin directory wp-content/plugins/quick-cache.

    Just that one quick-cache directory and nothing else.

    http://wordpress.org/support/topic/this-version-of-quick-cache-requires-php-v53-error?replies=17&view=all#post-4922493

    Per the forum welcome please start your own topics.

    http://wordpress.org/support/plugin/quick-cache#postform

    It's the best way to track the volume of problems as well as get specific help for your installations.

  19. beyond_annoyed
    Member
    Posted 8 months ago #

    Jan--Thanks for the advice. Sorry about not following the correct protocol in posting. I was quite panicked as I am responsible to updating a website for some other people and now I've managed to make it not accessible.

  20. ChangeAgent
    Member
    Posted 8 months ago #

  21. ErikWTN
    Member
    Posted 8 months ago #

    I followed the advice here and contacted hostgator via live chat and they took care of it for me. They also told me how to fix myself by adding a short line of code to one of the files in hostgator's cpanel but I didn't have my cpanel login info with me (and frankly didn't want to mess with it anyway).

  22. PriMoThemes
    Member
    Posted 8 months ago #

    Sorry to hear that you're having trouble with this.

    It's been a rough day for several Quick Cache users. Before this rewrite, the last update to Quick Cache occurred in 2011. So, any change after so long tends to cause confusion. With this rewrite, we ran several tests over the course of a 3 week period, but now that it's out in the wild there have been some important issues reported by our most loyal users; and we're working through these carefully.

    @everyone You can monitor our progress here if you'd like. See: https://github.com/WebSharks/Quick-Cache/issues?state=closed We've taken care of all reproducible bug reports filed yesterday.

    Thanks for your patience.

    UPDATE:

    We released a new (improved) version of Quick Cache this morning with some of these latest bug reports having been resolved. Get Quick Cache v131127 here. http://wordpress.org/plugins/quick-cache/

    You can keep tabs on our progress here if you like.
    https://github.com/WebSharks/Quick-Cache/issues?state=closed

    Regarding PHP v5.3 and parse errors.
    Please see: https://github.com/WebSharks/Quick-Cache/issues/13

  23. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    @PriMoThemes - you might want to make new sticky post with this info - so it's easily findable at the top of your forum. We can close it as well if that makes it easier to keep new support questions out of an info thread?

  24. PriMoThemes
    Member
    Posted 8 months ago #

    Will do. Thank you :-)

  25. PriMoThemes
    Member
    Posted 8 months ago #

    @WPyogi Here is the sticky post you suggested.

    http://wordpress.org/support/topic/quick-cache-rewrite-parse-error-exception-php-53?replies=1

    Yes, please close this if possible. Informational only.

  26. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    Got it :)!

  27. ChangeAgent
    Member
    Posted 8 months ago #

    I just went in to my control panel of my ISP and I can do all the PHP updates myself. Did it and solved the error.

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