Sorry to complain on only my third post - and this is blasphemy I know, but it's time to remember that WordPress is *blog* software, it simply *isn't* built to be forum software! With so many users and support volunteers out there it really *is* time to create a forum where these threads, ideas and whinges and praise can be properly accessed and responded to.
For example, I dropped a request for support in a while back but have no idea where to find it, or any replies. It really is difficult to follow threads and to sort wheat from chaff.
I wouldn't like to suggest any specific software, but with so many good and free ones around surely the time has come to bow down to the inevitable.