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iThemes Security (formerly Better WP Security)
This plugin should offer premium support for a fee (1 post)

  1. javrsmith
    Member
    Posted 1 year ago #

    BWPS has saved me a lot of trouble. I had several attacks before but now, I've been secure. I really like it but I can't recommend this to others without there being better support. I haven't had trouble myself but I see that only 10 of 100 support issues here have been solved. That's low. How do I search this forum for help?

    I have registered premium support for the theme I use and my other vital plugins. I'm happy to pay for good service. What would I get for a donation?

    For this plugin to be perfect, there should be a yearly, ($25), fee for a special support forum which is more responsive than this one. For perhaps $50, there should be premium support which would allow me to have support for any number of sites. My other third party additions have something like this but they give me great support, and free updates, for life since I paid the $100+ initial cost.

    I predict that many of the people responsible for 300,000 downloads would buy a support subscription, wouldn't you?

    http://wordpress.org/extend/plugins/better-wp-security/

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