This Plugin Is Really Causing Problems. I have NO ACCESS To My Pages

  • Resolved FashionGHANA

    (@fashionghana)


    10 years, 3 months ago

    I had a notice at the top asking me to migrate, to get rid of the annoyance I did. Now even as the administrator my abilities to manage my pages is absolutely GONE!!! Even when the plugin is deleted and uninstalled I still can’t manage or edit my pages. Please, how do I remove the migration, I don’t want a plugin that wont give me the option to get rid of it. And how do I get access to my pages, because I have lost access and even the page doesn’t allow me to do so, and going there by a direct link tells me access denied!!

    http://wordpress.org/plugins/advanced-access-manager/

    [Moderator Note: No bumping. If it’s that urgent, consider hiring someone instead.]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter FashionGHANA

    (@fashionghana)

    10 years, 3 months ago

    Moderator Note: No bumping. If it’s that urgent, consider hiring someone instead.

    This is surely arrogant that a news and product website I took over a year to build is now damaged because I can not post anything (post, product or page) because of your plugin, and you expect me to hire someone to undo what your plugin has done. Sorry this is your responsibility. And I really need this assistance asap.

    I have over a year worth of posts (3 posts a day) products and pages! To just get rid of my database and start afresh. So if my database has been dysfunctioned because of your plugin, then you shud be hiring people to sort out your plugin. Now if you do not wish to resolve the problems, thats fine. But then you shud be willing to undo the problems it leaves when your plugin is totally removed.

    esmi

    (@esmi)

    10 years, 3 months ago

    The message was posted by a forum moderator – not the plugin author. I suggest you take some time out to review the Forum_Welcome before posting again.

    vasyl_m

    (@vasyl_m)

    10 years, 3 months ago

    Esmi thank you for input to this conversation. I can tell without hesitation that WordPress support team is great.

    FashionGHANA,
    We understand your concern. It happens when website is complex (with a lot of custom plugins and code). We also always are willing to help and we help everybody who has issues. Even if it does not relate to AAM plugin directly.
    Please try the script, mentioned in this topic: http://wpaam.com/forum/viewtopic.php?f=4&t=29#p77

    Let us know the result.
    Vasyl

    Thread Starter FashionGHANA

    (@fashionghana)

    10 years, 3 months ago

    Thanks @wp aam
    sorry @esmi

    As you know I am panicking here. Anyways I just trying the script. I copied and pasted the text into a file fix.php. I then uploaded it into my ftp where the wp-config file is, i then opened it in the browser, which showed a blank page. Then refreshed my admin page. I still havent restored my admin abilities. What next?

    vasyl_m

    (@vasyl_m)

    10 years, 3 months ago

    FashionGHANA,
    All good. Let’s move to the next step. Is there any change you can make a dump of your database tables wp_options & wp_usermeta?
    We would like to check what is wrong with your capabilities.

    Our email address is support@wpaam.com

    Do not worry, all will be ok.
    Vasyl

    Thread Starter FashionGHANA

    (@fashionghana)

    10 years, 3 months ago

    Ok, thanks, I will see if the hosting guy can do that as soon as possible.

    vasyl_m

    (@vasyl_m)

    10 years, 3 months ago

    FashionGHANA,
    Very good. We are waiting for your dump.

    Regards,
    Vasyl

    Thread Starter FashionGHANA

    (@fashionghana)

    10 years, 3 months ago

    thanks for the support, all problem fixed. and sorry for my tantrum. I thought I had lost mywebsite. Keep up the great work.

Viewing 8 replies - 1 through 8 (of 8 total)
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