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NextGEN Gallery Voting
[resolved] There was a problem saving your vote, please try again in a few moments. (9 posts)

  1. kayu2kshow
    Member
    Posted 10 months ago #

    There was a problem saving your vote, please try again in a few moments.
    That's the error I get when users click on the vote button on my website although, if I refresh the page, the votes really gets counted. What can I do to resolve the issue?

    http://wordpress.org/plugins/nextgen-gallery-voting/

  2. kayu2kshow
    Member
    Posted 10 months ago #

    The website is http://www.yorubaheritageawards.com Please reply ASAP. Any help will be greatly appreciated

  3. shauno
    Member
    Plugin Author

    Posted 9 months ago #

    Hi

    I am on holiday for the week, with very limited internet access. I will try have a look when I get a chance, but realistically I can't promise anything until next week.

    If I get lucky, I will get back to you sooner. Sorry for the delay, I don't get much away-from-the-computer time in the year :)

  4. sloantech
    Member
    Posted 9 months ago #

    I get same problem as kayu2kshow. I inserted voting code as instructed:

    <div class="ngg-gallery-thumbnail">
                <a>get_image_url($image))?>"
                   title="<?php echo esc_attr($image->description)?>"
                   data-image-id='<?php echo esc_attr($image->pid); ?>'
                   <?php echo $effect_code ?>>
                    <img
                        title="<?php echo esc_attr($image->alttext)?>"
                        alt="<?php echo esc_attr($image->alttext)?>"
                        src="<?php echo esc_attr($storage->get_image_url($image, $thumbnail_size_name))?>"
                        width="<?php echo esc_attr($thumb_size['width'])?>"
                        height="<?php echo esc_attr($thumb_size['height'])?>"
                        style="max-width:none;"
                    />
                </a>
            </div>
    <?php echo nggv_imageVoteForm($image->pid); ?>
    				<?php
    
    				$this->end_element();
    
    				?>
    			</div>

    [Moderator Note: Please post code & markup between backticks (not single quotes) or use the code button. Your posted code may now have been permanently damaged by the forum's parser.]

  5. shauno
    Member
    Plugin Author

    Posted 9 months ago #

    Hi kayu2kshow

    I am back with an internet connection, so I can have a look at any problems you have. It seems you have used a different voting solution, but let me know if you want me to help with NGG Voting at anytime.

    @sloantech: Your template looks about right, but is there a URL I can see, so I can test the problem?

  6. sloantech
    Member
    Posted 9 months ago #

    to test I would need to give you a log/pwd since only logged in users can vote. The sample URL http://tspnzello.com/photo-contests/tsp-flyer-photo-contest/

  7. shauno
    Member
    Plugin Author

    Posted 9 months ago #

    You can email the details to shaunalberts AT gmail DOT com

  8. sloantech
    Member
    Posted 9 months ago #

    sent

  9. shauno
    Member
    Plugin Author

    Posted 9 months ago #

    You are running NGG Voting Premium 1.4.1, which is pretty old, and not compatible with the latest free version.
    You can get the update for the Premium plugin (1.6) from the 'downloads' page when you login to CodeCanyon. Because you bought the plugin, the update to Premium is free.

    Just overwrite the exiting plugin with the newest, and everything should work as expected. Let me know if there are any more problems or questions :)

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