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NextGEN Gallery Voting
[resolved] There was a problem saving your vote, please try again in a few moments. (11 posts)

  1. H20MAN
    Member
    Posted 1 year ago #

    I Went through the steps to enable image voting, and it works, but every vote has the same message in red "There was a problem saving your vote, please try again in a few moments." any ideas? I did not see anyone else with this particular problem. Any help would be greatly appreciated.

    http://wordpress.org/extend/plugins/nextgen-gallery-voting/

  2. shauno
    Member
    Plugin Author

    Posted 1 year ago #

    If you look in the backend, did the vote actually save? Sometimes that happens if there is other javascript on the page that is broken.

    Can you give me a url to look at, maybe I can see what's happening.

  3. H20MAN
    Member
    Posted 1 year ago #

    Thanks! Sure, right now it is in a sandbox so I keep creating new ones to test.

    Couple of things I figured out: It looks like the voting that uses thumbs or stars is not working and the votes don't get counted.

    http://inkitdigital.us/photo-test/people-and-pets/ - STARS
    http://inkitdigital.us/photo-test/people-and-pets4/ - THUMBS
    http://inkitdigital.us/photo-test/people-and-pets-3/ - RATING

    All of these are empty pages, so I don't think it is JS on the page, unless it is the way I am creating the pages using the manage gallery? the rating works with the drop down (it counts and does not error) so I guess I am looking for help in what is different in the thumb and star method that might cause this?

  4. shauno
    Member
    Plugin Author

    Posted 1 year ago #

    Dude, that site almost crashed my browser there are so many JS errors! They come thick and fast, literally thousands of the following error within seconds:
    ReferenceError: FadeIn_bFadeOutt is not defined

    A quick Google indicates that is probably from the 'WP fade in text news' plugin. Disable it and try again, chances are the voting will then work fine. You will need to contact the author of 'WP fade in text news' for them to fix the JS error.

  5. H20MAN
    Member
    Posted 1 year ago #

    Man, Sorry to even bother you. Yes, that was it. That is the problem with a sandbox and working with others. I don't think they configured that plugin correctly and they just left it active? Anyway I moved over to the real site and only loaded your plugin and it works fine. Sorry again to bother you at least if we see it again we will look for a JS error.

  6. shauno
    Member
    Plugin Author

    Posted 1 year ago #

    No stress, that's what the support forum is for. Glad it's sorted :)

  7. Oliver Craven
    Member
    Posted 1 year ago #

    I'm still struggling any chance you could have a look at mine. I'm hoping its not a js issue My site

  8. shauno
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Oliver
    Have you updated to the latest version? If you have, make sure to de-activate, and then re-activate the plugin to update the database structure.

    Let me know if that helps

  9. Oliver Craven
    Member
    Posted 1 year ago #

    It work briefly and now the lightbox has stopped working and the images opens in a new page :S am I being really stupid here

  10. Oliver Craven
    Member
    Posted 1 year ago #

    Okay I started from fresh and it seems to be working for the time being thanks for your help

  11. shauno
    Member
    Plugin Author

    Posted 1 year ago #

    Your site works fine for me :) Maybe you just need a hard refresh to make sure nothing dodgy is cached your side.

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