Theme Settings – please respond!

Hi,

I’ve posted this question twice already (once going through the whole “ticket” system) and have not received a response after 36 hours.

I can’t access the Custom Community theme settings (free version). Once there, the only option I have is to buy the premium version. Ever since I updated to the newest CC, my slideshow has been down and it makes my site look really unprofessional.

I’d really appreciate if you could respond with a solution.

Thank you…