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Theme related image data does not exist. please re-upload the image (4 posts)

  1. Akshay9_
    Posted 9 months ago #

    Whenever I try to upload an image it loads quickly and stops at crunching. It didn't change for a long time so I switched to the media library page and my image is there. when I go to the image and click edit image it gives me "image data does not exist. please re-upload the image". Mind you my image is not too large. 500X450 and is only 80kb.

    I followed other peoples suggestions on other posts and checked all plugins. None seem to change it.

    Some posts suggested increasing the memory to PHP. I did that as well. 64M and then 128M. Didn't help.

    I then switched to the original 2013 theme and the images upload! But I already bought this new theme and have worked on it a lot thinking I will upload images later. it is the GetFit theme. Does anyone know why this might happen and how I can change that?

  2. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    Sorry, but these forums do not support commercial themes, so you'll need to ask the developers of the theme for help with this as it appears to be specific to the theme.


  3. Akshay9_
    Posted 9 months ago #

    No idea what could be causing it thought or where I should look?

  4. esmi
    Forum Moderator
    Posted 9 months ago #

    We do not support commercial themes as you paid for support when you bought the theme. It is not our place to keep theme vendors in business or deprive them of any income that they may derive from support services.


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