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install didn't totally work for theme (25 posts)

  1. henningh
    Member
    Posted 1 year ago #

    I have a self-hosted website, and I downloaded the zip file for the theme Panel from here:

    http://theme.wordpress.com/themes/panel/

    I installed the theme and activated it. At first I thought it installed just fine, because my website now looks different, but then I realized that some things are not working.

    In the admin panel there's supposed to be an extra menu item on the LHS called "Comics", but it's not there. I should be able to drag and drop images into the admin panel to start new Comic posts, but that doesn't work. I'm supposed to get a new action under "All Posts" in the action menu, but I don't.

    Any idea what might be wrong? Thanks for any help!

    Henning

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but as you are using a theme that is not available via http://wordpress.org/themes/, you need to seek support from the theme's developers - paid or otherwise. We only support themes downloaded from wordpress.org here.

  3. henningh
    Member
    Posted 1 year ago #

    Oh, okay. So I guess I'll have to contact Automattic.

    Sorry about that.

  4. henningh
    Member
    Posted 1 year ago #

    I tried contacting them, but they're sending me back here because my site isn't hosted at wordpress.com.

    This is frustrating...

  5. Andrew
    Forum Moderator
    Posted 1 year ago #

    If your theme's vendors are not providing support for their products then consider switching to a theme we support http://wordpress.org/themes/ .

  6. henningh: Panel's not actually meant for full public consumption quite yet -- there's a Custom Post Type definition in Jetpack that should be usable early next week, that's necessary for a lot of the features to work.

  7. weliveinaflat
    Member
    Posted 12 months ago #

    Hello, I am currently also using the panel theme on my wordpress.com blog that I am looking to move to .org. Is there any update if the panel theme is ready for use for .org already or when it might be ready? Thanks!

  8. henningh
    Member
    Posted 12 months ago #

    I contacted the makers of the theme, and they acknowledge that the theme is not ready to be used like that. They said they are working on a fix, and that it was coming soon, but that was two weeks ago and there's been nothing.

  9. weliveinaflat
    Member
    Posted 12 months ago #

    henningh: Thank you for letting me know. :)

    I am not sure what else can be done in this case then. I'm not too sure who made the theme, but I have sent an email to this kind lady Caroline Moore who was answering questions in the comments, and who said much the same thing as you and to stay tuned. Hope it comes out soon, since I don't really want to change the theme again after just changed it in the last month.

    Have a good day.

  10. Kathryn
    Automattic Happiness Engineer
    Posted 11 months ago #

    Hi there! Sorry for all the confusion about where to get support for Panel, which is an Automattic theme. The good news is that Panel is now available for download right in the WordPress.org repository:

    http://wordpress.org/themes/panel

    ...and has its very own support forum, which should make things a bit simpler. :-)

    http://wordpress.org/support/theme/panel

    henningh - I see that you've been communicating with Automattic Happiness Engineer Grace on this, so I'll let her continue helping you there.

    weliveinaflat - if you have any other questions about Panel that I might be able to help with, feel free to post them in the Panel forum I linked above.

    Thanks for your patience, and again, sorry for the confusion.

    Kathryn
    Happiness Engineer | Automattic

  11. designsimply
    Member
    Posted 11 months ago #

    FWIW (and to follow-up), I setup the Panel theme together with the Jetpack plugin just now and I could see options for all of the things henningh mentioned: Comics in the left menu, drag and drop for images, bulk editing to convert posts to Comics. I tested the drag and drop and it worked. I could see the other options, but haven't tested them. Maybe try them out with Jetpack installed?

  12. felknar
    Member
    Posted 11 months ago #

    There's no support or FAQ on the panel theme.

    How do we get an archive of comics listed on a page?

    The theme is buggy and undocumented. It doesn't even mention that jetpack is required, I figured that out by chance.

  13. henningh
    Member
    Posted 11 months ago #

    Okay, I got the latest version of the theme working somewhat. I can add a new post and it'll show up on the website. There's a problem that the Automattic people are aware of and are working on: when you post a new comic, it gives you error messages, even though it seems to have worked.

    So I'm pretty happy. It's a nice looking theme, it's mostly working (and they're working on a fix), and it's free.

    felknar: if you figure out the archive stuff, can you post the answer here?

  14. felknar
    Member
    Posted 11 months ago #

    You got it.

  15. felknar
    Member
    Posted 11 months ago #

    I'm still having trouble with permalinks breaking Panel but you can view your comic archive by going to http://www.yourcomic.com/?post_type=jetpack-comic

    It's a start at least.

  16. designsimply
    Member
    Posted 11 months ago #

    There's a problem that the Automattic people are aware of and are working on: when you post a new comic, it gives you error messages, even though it seems to have worked.

    Ah, I found it too after testing some more — I didn't test far enough before! Glad to hear you're in contact with someone who's working on it.

    There's no support or FAQ on the panel theme.

    The theme is buggy and undocumented. It doesn't even mention that jetpack is required, I figured that out by chance.

    http://theme.wordpress.com/themes/panel/ is the best documentation for now. I've made a note to check into adding info. about the Jetpack dependency.

    How do we get an archive of comics listed on a page?

    That's covered in http://theme.wordpress.com/themes/panel/ where it says:

    You can add a Comics archive link to your menu using a Custom Link:

    http://yoursitename.wordpress.com/comic/

    It's not working for me on my test site right now, but I'll make sure it gets reported as a bug.

  17. felknar
    Member
    Posted 11 months ago #

    Thanks for the quick response, I guess I'll just have to wait for the next update.

  18. Kathryn
    Automattic Happiness Engineer
    Posted 10 months ago #

    How do we get an archive of comics listed on a page?

    I wanted to let everyone know that the glitch with displaying the comics archive page has been fixed in the latest version of Panel (1.0.2), which is now available for download from the right-hand column here:
    http://theme.wordpress.com/themes/panel/

    Your comics archive page should now be visible by adding /comic/ to the end of your main URL.

    Just let me know if anyone has further trouble with it.

    when you post a new comic, it gives you error messages, even though it seems to have worked.

    This issue should be fixed with the upcoming version of Jetpack, 2.6. I don't have an ETA on the release date, but if you'd like to try out Jetpack 2.6 alpha ahead of the official release, feel free to download it from here:

    http://downloads.wordpress.org/plugin/jetpack.zip

    Let me know if you see any further errors. Thanks!

  19. felknar
    Member
    Posted 10 months ago #

    I've updated Jetpack to 2.5 and Panel to 1.0.2 and adding /comic (or /comic/) still doesn't work. Short of doing a fresh install everything is set to default.

    How should the permalinks be setup?

  20. Kathryn
    Automattic Happiness Engineer
    Posted 10 months ago #

    Hi felknar - would you be able to provide a link to your site so I can take a look? Thanks.

    How should the permalinks be setup?

    Any type of pretty permalink should work.

  21. felknar
    Member
    Posted 10 months ago #

    http://trenchspike.com/
    I've just got panel default going at the moment.

    As you can see if you click the "random" comic button it also just 404s :S

  22. Kathryn
    Automattic Happiness Engineer
    Posted 10 months ago #

    Hi there, it looks like you don't have pretty permalinks set up yet, as you can see from this default ("ugly") link for your "Hey there" post:

    http://trenchspike.com/?p=337

    Could you head under Settings > Permalinks, choose a pretty permalink structure (i.e. anything other than Default), and click Save Changes? You may need to copy-paste the resulting rewrite code you'll see on screen into your .htaccess file, depending on your server setup. If you need any help with it, just let me know.

  23. felknar
    Member
    Posted 10 months ago #

    .htaccess eh? That's a good point. I'm going to make sure my rewrite engine is working correctly.

  24. felknar
    Member
    Posted 10 months ago #

    And that was the issue, I didn't have Apache2 rewrite enabled.
    Thanks for the patience and the help!

  25. Kathryn
    Automattic Happiness Engineer
    Posted 10 months ago #

    Wonderful - glad this is sorted out, thanks for letting me know!

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