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Virtue
[resolved] Theme options unavailable (9 posts)

  1. janetm
    Member
    Posted 3 months ago #

    Updated theme, and now the main panel under Theme Options is blank. If you click on any of the categories (e.g. Misc Settings), the panel remains blank, and the activity indicator (or tooltip or whatever you call it) says javascript:void(0);

    What to do?

  2. Kadence Themes
    Member
    Theme Author

    Posted 3 months ago #

    Hey,
    Which version did you update from?
    If your in the theme options page and you right click then click inspect do you see any red errors? Would be a little icon on the right.

    Kadence Themes

  3. pawcioss
    Member
    Posted 3 months ago #

    Hi janetm
    I had the same problem and found the solution.
    Here is solution:
    Add to your wp-config.php file in your main wordpress folder these lines:

    define( 'WP_CONTENT_DIR', dirname(__FILE__) . 'wp-content' );
    define( 'WP_CONTENT_URL', 'http://example.com/wp-content' );

    Important 1: you should put it before this line:

    if ( !defined('ABSPATH') )

    Important 2: when you define WP_CONTENT_DIR you MUST NOT use

    /

    before wp-content.

    Maybe it will be needed to turn on all plugins again. I suggest you to make backup of your database before changing wp-config.php.

    Try it and give feedback if it helped you.
    Good luck!

  4. janetm
    Member
    Posted 3 months ago #

    Kadence Themes: Alas, I'm not sure. Originally installed at first of February, so I don't think it should be far out of date? Using WP 3.9.

    pawcioss: Ugh. Hate to fiddle with wp-config. Would the additions potentially mess things up if I decide to change themes?

  5. Kadence Themes
    Member
    Theme Author

    Posted 3 months ago #

    Did you try the right click?
    Have you tried disabling plugins to test?

    Kadence Themes

  6. Kadence Themes
    Member
    Theme Author

    Posted 3 months ago #

    Another thing you can do is try the latest version. I just uploaded 2.1.4 and it will be a while before you can update in wordpress but you can remove the version you have and download the version I just uploaded here: https://wordpress.org/themes/download/virtue.2.1.4.zip

    It contains a couple improvements to the theme options.

    Kadence Themes

  7. janetm
    Member
    Posted 3 months ago #

    I applaud your remarkable quick response. Thank you! I uploaded the latest version, and the Theme Options appears to be functioning propertyl.

  8. tsek1
    Member
    Posted 3 months ago #

    I'm having the same problem. Here's what what happened:

    - Installed Virtue and started setting options. Everything worked fine.
    - Upgraded WordPress to latest version.
    - Upgraded Virtue to 2.1.4.
    - Now when I go to Theme Options, I see the main options (eg: Main Settings, Topbar Settings" etc but if I click on any of them the body of the page remains blank and it says "javascript:void(0);" in the bottom of my browser.
    - Deactivated plugins, with the exception of Virtue Toolkit. Still get the same error.
    - Tried the wp-config suggestion that was mentioned above. It broke my site and reverted to default TwentyEleven theme.
    - I undid the wp-config changes and changed theme back to Virtue.
    - Tried right clicking and inspecting elements as you mentioned above. It shows this error: "Failed to load resource: the server responded with a status of 404 (Not Found) "

    Please can you help? :\

  9. esmi
    Forum Moderator
    Posted 3 months ago #

    @tsek1: If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else's topic.

    This topic has been resolved.

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