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Theme not working. Help! (7 posts)

  1. mygloriouseats
    Member
    Posted 2 years ago #

    Hi there. I just purchased the Fabric Child theme & Framework from Studiopress. I saved the zipped files to my computer, went to add them to my website, and I now get this error:

    Warning: require_once(/home/content/29/9363829/html/wp-content/themes/genesis/lib/init.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/29/9363829/html/wp-content/themes/fabric/functions.php on line 3

    Fatal error: require_once() [function.require]: Failed opening required '/home/content/29/9363829/html/wp-content/themes/genesis/lib/init.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/29/9363829/html/wp-content/themes/fabric/functions.php on line 3

    I can't even look at my website (www.gloriouseats.com) without getting this error. I can't log in, I can't do anything!

    When I purchased the theme from Studiopress, they guaranteed a one-hour response in the forums for support. It has been 4 days and I still have no response on my forum! I thought the whole point of paying money for a host and a theme was so it would be easy to just install the theme and start posting. This has been almost 3 weeks of struggling just to get the site lookin good so I can start adding my content, and I'm beginning to feel as though I wasted a lot of money on nothing.

    Help?

  2. Chip Bennett
    Theme Review Admin
    Posted 2 years ago #

    As these are commercial Themes, you will need to consult the support offerings of the developer, StudioPress. Part of your purchase price for the Themes includes support.

  3. mygloriouseats
    Member
    Posted 2 years ago #

    This is what they told me:

    You can remove the child theme using FTP or your webhost control panel under File Manager.

    Then install GENESIS as well as Fabric.

    I don't know what FTP is, and I don't know what a webhost control panel is...........

  4. mygloriouseats
    Member
    Posted 2 years ago #

    My webhost is WordPress, which I can't log in to because of the error. This is why I don't understand. Is there a completely different site I should be going to?

    I didn't know I would need to know all of this lingo to do something so basic as installing a theme. Yes, I am a novice. This is my first website.I have been on forums for days.

  5. Chip Bennett
    Theme Review Admin
    Posted 2 years ago #

    You need to ask StudioPress, from whom you purchased the Theme. To repeat myself:

    As these are commercial Themes, you will need to consult the support offerings of the developer, StudioPress. Part of your purchase price for the Themes includes support.

  6. Chip Bennett
    Theme Review Admin
    Posted 2 years ago #

    My webhost is WordPress

    No. WordPress is simply an application running on a web server. Your WebHost is the company from whom you lease that server space.

  7. mygloriouseats
    Member
    Posted 2 years ago #

    Okay. That makes much more sense!! Thank you for your help! I was just getting the two confused.

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