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Easy Digital Downloads
[resolved] Theme Issue (33 posts)

  1. lornalily
    Member
    Posted 1 year ago #

    Hello hope you can help with two issues.

    1.The Theme Flex By EngineThemesVersion 1.0

    Does not look good with your easy digital downloads plugin which I have uploaded. After hitting the preview button to see what the download page looks like, I notice all the theme stuff is pushed around looking ugly. Can you please suggest what it is I need to do to fix this please?

    2. I would like to have paypal express checkout digital downloads intergrated into your plugin on my site. You have pay pal pro and also paypal express but I can't find the special one for digital downloads. Is it available. It allows your cust to not leave the payment page without the expensive charges that the paypal pro has.

    Please help

    Lorna

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. 1. Can you give me a live URL so that I can see it?

    2. The Digital Goods version is in development (nearly done) and should be available early next week, just after we push out v1.4.1 of EDD.

  3. lornalily
    Member
    Posted 1 year ago #

    Thanks so much for being so prompt.

    The URL is

    http://feedingkids.tv/downloads/feeding-kids-ebook/

    if you scroll down you will see what I mean about the strange looking page, I's love to be able to have the page look like the other pages (which are set up like an image backdrop blog).

    I really might have to think of waiting till next week to get the digital goods version.... I may email this to you too so we can work it out there if you like.

    Thanks so much for your help.

    lorna

  4. lornalily
    Member
    Posted 1 year ago #

    Hi How are you going with the query above? Cheers Lorna

  5. lornalily
    Member
    Posted 1 year ago #

    Hello sorry to ask the same question twice but are you sure you are releasing next week a plugin to go with your digital downloads that is suitable for the

    paypal express digital download. - it's not paypal pro or the paypal express, it's a gateway for paypal that keeps the customers on your site and just has pop up windows for the customer to fill out.

    Is this correct because I'd love it if it was.

    thanks

    lorna

  6. lornalily
    Member
    Posted 1 year ago #

    Hi

    Still waiting to fix the site bug and to confirm the digital downloads question.

    cheers

    Lorna

  7. Lorna,

    I'm taking a look at this now. Please note that you posted your request over a weekend. We have to take breaks sometimes and weekends are when we take time off.

  8. Is the page strange to you because it is missing the comments and extra data at the bottom?

    I know exactly what payment system you're talking about, and it is now available from here: http://shop.mgates.me/shop/easy-digital-downloads/edd-paypal-digital-goods/

    Note: The PayPal Digital Goods gateway is a third-party gateway (I do not officially support it) and it requires EDD v1.4.1.

  9. lornalily
    Member
    Posted 1 year ago #

    HI Mordauk,

    Yes it is strange, that's what I mean the download post is positioned weirdly and different to my usual standard blog post positions.

    Regarding to the papal digital gateway system - you said earlier in this stream

    "2. The Digital Goods version is in development (nearly done) and should be available early next week, just after we push out v1.4.1 of EDD."

    Does this mean Mordauk that this is what the link above is for or is the new release you are having this week have it's own digital downloads gateway?

    As to the weekend, I thought I asked the question on Friday. It may be wise to put up your forum hours on the top of the forum so your not offended and the customer do not have unrealistic expectations. I also thanked you on Friday for you prompt initial reply. Any help is always appreciated.

    But I still am confused to my original question re the digital downloads gateway

    and

    yes the messy looking page arrangements which only came on this page which is connected to your EDD on that download (blog) page.

    hoping you can help as I think it is a great plugin

    thanks

    lorna

  10. I'm pretty sure the problem is happening because the theme has not adequately taken care of post types that do not support comments.

    If we enable comments, it might fix it. Would you like comments on the products?

    2. Sorry the digital goods gateway has had to be pushed back to v1.4.2 because we discovered an issue with it.

    We're probably in different time zones because your last post was made late Friday night :)

  11. lornalily
    Member
    Posted 1 year ago #

    Hello again,

    our global marketplace has no regard for time eh :)

    My cousin fixed the messy page issue by taking our an extra 'div tag' from the html.

    1. comments - perhaps it's not a good idea....

    2. page formatting - this would be good so that all the pages are formatted the same in the image format - is it possible...???

    3. when id the v1.4.2 ready? And will this be the same relevant link when you do do your new release?

    http://shop.mgates.me/shop/easy-digital-downloads/edd-paypal-digital-goods/

    here is my site again in case you need to have a peek. the downloads page is called - ebook. the other pages you will notice have an image behind the post. this is the style i'd love to have for my downloads pages.

    hope you can help

    thanks

    lorna

  12. lornalily
    Member
    Posted 1 year ago #

    p.s if you tell me what code to go where or what code you need to go where, I can ask my cousin to find it - or put it.

    :)

  13. 1. Since the HTML is fixed, there is no need for this then.

    2. Which specific page formatting issue are you referring to?

    3. It is planned for just under two weeks, and yes that is the same relevant link.

  14. lornalily
    Member
    Posted 1 year ago #

    Hi,

    re: 3. that's great I will just have to wait for it.

    re: 2. the formatting of the page selection can I upload a photo of it for you? or I will try and explain, it's jsut part of the choices you have when you do a post, you can choose to format the post as either 1. standard. 2. image. 3. video.

    This comes up in the edit pane of the flex site whenever you create a blog post. It didnt come up in your create a download page.

    Is this a little clearer?

    Thanks

    Lorna

  15. 2. Absolutely. Upload to an image sharing service like imgur and then share a link.

  16. lornalily
    Member
    Posted 1 year ago #

  17. lornalily
    Member
    Posted 1 year ago #

  18. lornalily
    Member
    Posted 1 year ago #

  19. Ah! Okay I understand what you're asking. That actually has to do with your theme and nothing to do with Easy Digital Downloads.

  20. lornalily
    Member
    Posted 1 year ago #

    Hello,

    I jst spoke to the theme designer and he said this pasted below:

    Hi,

    can you try clicking the "Screen Options" at top right corner of your browser in your post area and then find the option "Format"
    if you cant see that, simple "Easy Digital Download Plugin" does not support Post Format... If I'm not mistaken the author of this plugin is PippinsPlugin try ask him if his plugin support Post Format..

    well Mordauk, I couldn't find that option so I am guessing you don't support posts?

    ARe you able to do some codeing to support posts? :)

    Thanks

    Lorna

  21. lornalily
    Member
    Posted 1 year ago #

  22. lornalily
    Member
    Posted 1 year ago #

    sorry one of the links was wrong

    here I go again

    no format offering EDD version

    thanks

  23. Okay I understand what is going on now. No, EDD does not (out of the box) support post formats, but it is easy to add.

    If I give you a simple code snippet, are you able to add it to your theme's functions.php?

  24. lornalily
    Member
    Posted 1 year ago #

    Hi Mordauk,

    That would be fabulous. I can't but I may be able to convince my cousin to do it. Unless it actually has to go via the themes designer?

    :)

  25. Here is the code you need:

    function pw_edd_formats() {
         add_post_type_support('download', 'post-formats');
    }
    add_action('init', 'pw_edd_formats');
  26. lornalily
    Member
    Posted 1 year ago #

    Hi Mordauk,

    thank you very much for that I will pass it onto my cousin to put in.

    Hey is the digital download available yet?

    cheers

    lorna

  27. lornalily
    Member
    Posted 1 year ago #

    It says it is available but I'd just like to check with you if it's all working ok.

    thanks :)

  28. It is available now :)

  29. lornalily
    Member
    Posted 1 year ago #

    Hi Mordauk,

    Sorry to be back! But I got the plugin in - digital goods paypal plugin and have spent a week trying to get it to work. I have the plugin guy saying its not the plugin and paypal saying it is, I thought with all your experience you may be able to recognise the issue.

    The plugin guy, changed some code to make it show up in your digital gateway so I could check it, which was great - i have a feeling it's could be a paypal issue or something I have done.

    - But the plugin is now sending me off the website to sandbox even when I choose standard paypal to purchase with. the paypal guy says the code needs to be changed in the plugin php to direct the purchaser not to the sandbox.

    the plugin guy said
    """He's incorrect, that's not why it doesn't work. And I'm not sure the answer.
    I would keep pestering PayPal. Have them give you SANDBOX API credentials first so you can test it with test mode turned on, Then, when that works, have them give you LIVE API credentials so you can turn test mode off'''

    So I have pestered paypal and have emailed and are waiting on a response but was hoping you may have seen this before and have a fix suggestions also?

    is it possible I uploaded it wrong and to the wrong place in wordpress? Or Have I done or not done something in EDD area....?

    If you want to log into my site and check EDD set up I would love you to and don't mind sending you my login. let me know.

    Thanks and sorry for the massive post.

  30. Sorry to be a pain, but please post this as a ticket on the EDD forums: https://easydigitaldownloads.com/support

    We try to keep forum threads organized and to best help other users with similar issues.

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