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Theme installation issue (4 posts)

  1. misteryg
    Member
    Posted 2 years ago #

    Hello,

    Whilst trying to install a theme i have purchased i get an error message.

    The uploaded file could not be moved to /hermes/bosweb/web134/b1346/d5.goodieso/public_html/lgmedia/wp200911/wp-content/uploads/2011/10.

    How do i resolve this issue?

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

  3. misteryg
    Member
    Posted 2 years ago #

    Thanks for your prompt reply, unfortunately this didn't work :(

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Try contacting your hosts for assistance or unpack & upload the theme using FTP or whatever file management application your host provides.

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