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[resolved] Theme crashed (9 posts)

  1. Shaswat Saxena
    Member
    Posted 11 months ago #

    I posted the privacy policy but the page has crashed. Please help.
    Site URL : http://www.thepyrates.com/privacy-policy

  2. Media X
    Member
    Posted 11 months ago #

    Re-upload (via FTP) the theme files to your themes folder.

  3. SKTThemes
    Member
    Posted 11 months ago #

    try changing the slug of the page. It might be crashing because it is matching with some other slug which is similar.

  4. Shaswat Saxena
    Member
    Posted 11 months ago #

    Well then all my settings will be lost.
    The theme is working fine on the home page.

  5. WPyogi
    Volunteer Moderator
    Posted 11 months ago #

    Theme settings are saved in the database. If you've modified theme files, yes, those are overwritten - but that's why you should not change theme files - but rather use a child theme.

    Also, that's a commercial theme, so please contact the developers for help with theme questions.

    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

  6. esmi
    Forum Moderator
    Posted 11 months ago #

    No they won't. Theme settings are retained in the database.

  7. Shaswat Saxena
    Member
    Posted 11 months ago #

    How do I change the slug @ SKT Themes

  8. Shaswat Saxena
    Member
    Posted 11 months ago #

    I just checked that there are 4 unknown links on the page in a strange language. Is my website hacked? ?

  9. esmi
    Forum Moderator
    Posted 11 months ago #

    A scan of your site shows no signs of a hack. Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

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