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Theme Bug - Media Files generate 1px thumbnails (4 posts)

  1. bphotoart
    Posted 5 months ago #

    When uploading images to a post, the autogenerated thumbnail is 1x1 pixels. This only happens when the customizr theme is enabled, when an image is uploaded in the default theme, the thumbnails are properly generated. All plugins were disabled during my troubleshooting.

    Is there a fix for this right now already? Or will I need to (a) wait for a new version of the theme... or (b) find a new one? I need the thumbnails to be properly generated for use in widgets etc.

  2. bphotoart
    Posted 5 months ago #

    Also, force generate thumnail plugins will not work when the customizr theme is enabled either.

  3. chappie
    Posted 5 months ago #

    Hi, go to Dashboard>CustomizIt>Images and enable the retina option. Thereafter, new image uploads will hopefully behave themselves.

  4. chappie
    Posted 2 months ago #

    It looks like a permanent fix is on its way thanks to a breakthrough discovery by @ElectricFeet.


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