The unknown error token the server returned was: UNKNOWN_FAILURE

  • YourComputersDoctor

    (@theandrewsoh)


    9 years, 9 months ago

    I am able to perform a local backup but the online backups will not complete without an error. I can provide specific website in a PM.

    30th Jul 2014 7.22.12 AM Error The activity failed: The server failed to retrieve the backup. The reason is unknown. Please consult the activity log.
    30th Jul 2014 7.22.12 AM Error The server failed to retrieve the backup. The reason is unknown.
    The unknown error token the server returned was: UNKNOWN_FAILURE
    30th Jul 2014 7.21.24 AM Information The backup is 12.52 MiB in size. Starting transmission to the online vault.
    30th Jul 2014 7.21.24 AM Information Deleted files processing completed.
    30th Jul 2014 7.21.24 AM Information File collection completed.
    30th Jul 2014 7.20.36 AM Information File system scan completed.
    30th Jul 2014 7.20.30 AM Information Folder /xxx/wp-content/plugins/wponlinebackup/tmp was excluded: Temporary backup directory
    30th Jul 2014 7.20.29 AM Information Folder /xxx/wp-content/backups was excluded: Local backups directory
    30th Jul 2014 7.20.28 AM Information Database backup completed.
    30th Jul 2014 7.20.26 AM Information Initialisation completed.
    30th Jul 2014 7.20.26 AM Warning Table ‘wp_wfStatus’ has no PRIMARY or UNIQUE key! Backup of this table may be inconsistent; some rows could get missed. See FAQ for more information.
    30th Jul 2014 7.20.26 AM Information Scheduled backup starting…

    Online Backup for WordPress Plugin Version 3.0.4
    WordPress Version: 3.9.1 (standalone)
    PHP Version: 5.4.30
    Server Software: Apache
    MySQL Server Version: 5.5.37-35.1-log
    MySQL Client Version: 1.0; MySQL Packet Size: 256 MiB
    Memory: 256M; Post: 10M; Upload: 10M; Timeout: 30
    Memory Changable: Yes; Admin Cache Size: 88.42 KiB
    Status: 1 row, 28.84 KiB packet size, 75.98 KiB cache freed, 18.45 MiB memory used
    Capabilities: hashcopy gzdeflate php5hash DES AES128 AES192 AES256
    End of Information

    https://wordpress.org/plugins/wponlinebackup/

Viewing 3 replies - 1 through 3 (of 3 total)
  • webby1973

    (@webby1973)

    9 years, 9 months ago

    Hello,

    more and more people here have the same problem and BackupTechnology is not answering!
    I already posted in this forum, the error is the same with 3 different hosters (both shared and dedicated servers), so it must be something with their online service not working.

    adalgisagabbi

    (@adalgisagabbi)

    9 years, 8 months ago

    Same thing happened to me on 7 jun and every day thereafter. Trouble is I did not find out until 10 aug! By which time I was requiring a restore as my site had been accidentally deleted by a third party.
    In the event of a failure in backup an automatic email should be sent to notify the user.
    Will BackupTechnology answer this and sort out what the problem is.

    adopted3

    (@adopted3)

    9 years, 8 months ago

    I’ve had the same problem since June on all 3 of our websites. They’re usually good at answering in this forum, so will wait for now…

Viewing 3 replies - 1 through 3 (of 3 total)
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