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[resolved] The server encountered an internal error or misconfiguration and was unable to c (8 posts)

  1. themantralife
    Member
    Posted 1 year ago #

    I am new to wordpress and am receiving the message below. I have cleared my cache, cookies, tried using a different computer, a different network, etc. The website opens, but I cannot view my other categories. Please advise me on how to do this. Thank you.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@coprawater.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Apache Server at http://www.coprawater.com Port 80

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  3. themantralife
    Member
    Posted 1 year ago #

    Thank you for your help.

    I tried switching to the Twenty Eleven theme, I reset my plugins folder, I re-uploaded all files and folders from a fresh download of w I have contacted the bluehost support team, and they keep telling me everything is running fine. It still is showing the same error. The website is http://www.coprawater.com

  4. bhpress
    Member
    Posted 1 year ago #

    In Bluehost the default setting is to report all php errors to a file called error_log. They should be able to help you find the file on the server. That will tell you what the error is.

  5. themantralife
    Member
    Posted 1 year ago #

    Here is what is that says,
    [19-Oct-2012 23:31:54] PHP Warning: Division by zero in /home4/coprawat/public_html/wp-admin/custom-header.php on line 850

    How do you suggest I handle this?

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Try re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  7. themantralife
    Member
    Posted 1 year ago #

    On Bluehost or WordPress? Sorry for not completely understanding how to do this. I appreciate your help.

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    On Bluehost.

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