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WP-Piwik
The plugin is not working, I need help (14 posts)

  1. stojsa1
    Member
    Posted 1 year ago #

    Hi,

    I installed the plugin, and when I try to enter details it takes me to the page of my website that does not exist.
    Now, even if I click on Settings>WP-Piwik, it takes me to the pege:

    http://mywebsite.com//wp-admin/options-general.php?page=wp-piwik/wp-piwik.php,

    which doesn't exist.

    I did install the Piwik, and on my other two sites which are not on WP platform, piwik works without problem.

    Can you help me with this, please?

    http://wordpress.org/extend/plugins/wp-piwik/

  2. stojsa1
    Member
    Posted 1 year ago #

    EDIT

    After updateing PHP to 5.3, now I have the following message on all blogs:

    Fatal error: Maximum execution time of 30 seconds exceeded in /home/stojsa/public_html/vehicles-spot.info/wp-content/plugins/wp-piwik/wp-piwik.php on line 745

    Any help?

  3. braekling
    Member
    Plugin Author

    Posted 1 year ago #

    Did you configure WP-Piwik after updating PHP? Looks like WP-Piwik causes a timeout while connecting to Piwik.

  4. stojsa1
    Member
    Posted 1 year ago #

    Hi,

    I did configure wp-piwik afer updating php. Any ideas?

    Thanks

  5. stojsa1
    Member
    Posted 1 year ago #

    Sorry,\\Can you tell me what do you mean by configuring the plugin?

    After updating php, I deleted and reinstalled the plugin, but when I try to enter details, it timed out every time.

  6. stojsa1
    Member
    Posted 1 year ago #

    What I did is:

    from the blog page, I clicked on edit page, then deleted the plugin (did not go to the dashboard).
    Installed optimizer plugin and deleted two wp-piwik files that are left.

    Installed the plugin again. Then when I clicked on settings->wp-piwik, it opened that page fast (before it took ages to open).

    But when I entered the URL where the piwik has been installed and auth token, then it timed out again!

    What am I doing wrong?

    Thanks

  7. braekling
    Member
    Plugin Author

    Posted 1 year ago #

    So it times out before you were able to enter the Piwik path and auth token? Or did you configure (= enter Piwik path & auth token) yet?

  8. stojsa1
    Member
    Posted 1 year ago #

    I cannot configure (enter Piwik path & auth token).

  9. stojsa1
    Member
    Posted 1 year ago #

    I enter details and when I click save settings, it keeps loading for a long time and then times out.

    I get the blan page with the following message:

    Fatal error: Maximum execution time of 30 seconds exceeded in /home/stojsa/public_html/duringpregnancy.info/wp-content/plugins/wp-piwik/wp-piwik.php on line 745

  10. braekling
    Member
    Plugin Author

    Posted 1 year ago #

    Ok, and after the timeout, you can open the WP-Piwik settings page again?

    Or does WP-Piwik cause a timeout every time after you tried to save your settings once?

  11. stojsa1
    Member
    Posted 1 year ago #

    Yes, I can open wp-piwik settings page again. All my details are there.

  12. stojsa1
    Member
    Posted 1 year ago #

    Sorry, the settings page is blank (I mean my details are gone). The fields are blank.

  13. stojsa1
    Member
    Posted 1 year ago #

    Any ideas?

  14. braekling
    Member
    Plugin Author

    Posted 1 year ago #

    Are you using SSL (httpS) to connect to Piwik?

    Does the Trusted Piwik Hostname fit the Piwik URL you enter?
    (http://piwik.org/faq/troubleshooting/#faq_171)

    Are you using some kind of "anti bot htaccess" or similar?

    Are you using a caching plugin?

    In addtion you can try to set an user agent (see settings page) or to improve your execution time a bit.

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