The Moderators Here Are FREAKIN’ RUDE (aka moshu)

jax5
(@jax5)

16 years, 7 months ago

I’m not one to start drama, but I’ll be damned if I’m going to be slapped in the face with a ‘This topic is closed for discussion. Period’ from someone who is supposedly here to HELP others. If you happen to stumble upon this, read what went down today and see for yourself:

http://wordpress.org/support/topic/133101?replies=10

I’ll get to you, moshu in a moment. For now, to the member ‘whooami’, I find your feeble attempt to side with the almighty ‘moderator’ totally lame. It’s quite obvious that you were one of those kids who were too scared to do the bullying, so you kissed the ass of every bully around you in the hopes that you’d be accepted. So sad. Do you not have anything else to do all day but to mutate from post to post tag teaming with a WordPress moderator for the thrill of making someone feel small? If that is indeed your goal, then congratulations, you officially suck as human beings go. And quite frankly, whether or not the great and powerful ‘moshu’ is paid for his services is not the point. He obviously enjoys making others feel like crap, because it’s very apparent that he hates helping people. When a forum such as this is the only way one can feel a semblance of power over others, it is truly pathetic.

And to you, moshu, a little advice. Find some volunteer work that doesn’t involve interaction with people.. or living creatures of any kind for that matter. Those who don’t possess empathy don’t belong in an area such as this, and believe it or not, you smug, arrogant IT wannabe, there was a day once when you didn’t know what the hell you were doing either. Remember that? Now, I don’t know where you came up with all your issues, and I don’t care. What I do know is, you’re not getting away with this kind of abuse without me letting others know about it, and without me telling you exactly what I think of you. I don’t care if it gets me banned from this site doing it either. I have every right to complain and I’ll bet others here do as well. For the record, my question pertained to adding something to a WordPress theme, so it was an official WordPress question, duh. Lastly, while a volunteer isn’t paid for their services, they do typically enter into an agreement with the company they volunteer for to promote and maintain a certain level of customer service. You my friend, are not representing this forum or WordPress in a professional, courteous manner, so don’t kid yourself buddy. You’re just an angry kid with a crappy personality, too much time on your hands, and a jacked up attitude. Hopefully, others who read this will feel somewhat vindicated. I know I do. Oh, and I’m sure you’ll close this thread and ban me and blah blah blahbitty blah, so have fun, moderator boy.

Viewing 15 replies - 1 through 15 (of 20 total)

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revlimit
(@revlimit)

16 years, 7 months ago

Ya know I looked at your original thread and the moderators did their job, such as it is. Meaning voluntary, with no pay and on their own time.

It wasn’t until the ten hour mark after your initial posting you finally giving enough info to act on they did so.

Upon learning the file you have questions on is an execution file (.exe) that not only required anyone to help download it but it has ZERO to do with WordPress or anything to do with the database it operates on….

THEN… you decided your “best” course of action was to get all huffy about it. Your best course of action should have been to contact your host, but apparently that never crossed your mind.

Three words for ya…. Call the Whaaaabulance!

mrmist
(@mrmist)

16 years, 7 months ago

Rude or otherwise, they do their job. For free like.

For what it’s worth, I didn’t think that the response in your original thread was particularly rude.

Jeremy Clark
(@jeremyclark13)

16 years, 7 months ago

Neither did I.

You gave particularity vague information even for a first time poster and expected an answer. After they determined that this was in no way related to the topic of the forum, and not wanting to deal further with extraneous posts moshu closed the topic which I would have if I were him as well.

bricolou
(@bricolou)

16 years, 7 months ago

Having read all that I wouldn’t say the mods were RUDE but more like TOLERANT.
All the mods here render an enormous FREE service to the WP community and we should thank them for it rather than flame them when the response isn’t to our liking.
I haven’t bothered to go see what your downloaded thing is all about but it’s obvious that the support you’re asking for should come from them. But perhaps you’d have to pay for it…

Thread Starter jax5
(@jax5)

16 years, 7 months ago

Yes, I’m a new member. Yes, I am learning and require patience and ‘tolerance’ as many others who join this forum do..including many of you at one time. When moshu asked for more clarification, I provided him with all that I had, nevermind that it was 10 hours later. There’s this thing called ‘work’ and ‘sleep’ that sometimes comes into play. If you read my responses, you’ll see that I empathized with the moderators here for having to deal with such basic questions on a constant basis. I did contact my host as a matter of fact, but thought I’d try here while waiting for their answer as it is a ‘help forum’ last I checked. My final course of action was not to ‘get all huffy’, and no, it’s not that time of the month. Free or not, I think it’s preposterous to deal with people treating other people like crap, so I did something about it. In looking over his posts to many others, it’s a pattern. My whole point – it’s not feasible for bad behavior based simply upon the fact that someone else doesn’t possess your particular knowledge base or perhaps doesn’t know a lot of the terminology to ask some questions to the moderators liking. Perhaps they should set up a sub forum for newbies with more tolerant moderators who can expect to deal with such nuisances, or perhaps create a mandatory form outlining the problem in a manner they approve of as an initial post. I’m sure one or all of you will shoot that idea down as well though, and imply or flat out tell me that I’m a moron for even entertaining such an idea. It really matters not, and I find it rather amusing that I’m even having to defend my actions here. I’ll reiterate one last time. I don’t care if a service is free or not. There’s this thing called common courtesy, and his ‘help’ was lacking in it, period.

Chris_K
(@handysolo)

16 years, 7 months ago

Then break the cycle, don’t perpetuate it. Responding in kind isn’t going to make anything better.

Roll up your sleeves and wade in. Help where and when you can. Lead by example.

While it’s fun to rant, this isn’t helping newbies either.

Obvious
(@obvious)

16 years, 7 months ago

Nice meta discussion. whooami is a sucker, Moshu is a wannabe, jax5 will hopefully consult a differnt site for help. Can we close this topic, please?

Thread Starter jax5
(@jax5)

16 years, 7 months ago

You are right, Handy. I should not have became as irate as I did. My bad for having read similar posts whereupon others were made to feel like idiots. I overreacted, and shouldn’t have done so, but it still stands to reason that when someone comes here frustrated, upset, and sometimes desperate, they shouldn’t be chastised. With that being said, I’m all for steering things towards the positive. Is it not possible to break this forum down into Novice/Intermediate/Advanced, so that those of you who are far more skilled will not be tempted to go off on fledgling members? I understand that it becomes frustrating. I really do, but lumping all questions into one category here is simply going to perpetuate more situations such as this one. Would it be so difficult to do this and assign the moderators accordingly?

whooami
(@whooami)

16 years, 7 months ago

wow, remind me to never install another piece of someone else’s software…

I am somehow reminded of the fact that you cannot please everybody all the time.

My response(s) in your other thread were not feeble attempts at supporting moshu. They were attempts to help you with your “problem” AND correct any misunderstanding you might have about help around here while doing so.

You, after all, made remarks, that were in fact, false assumptions. If the sky was orange, and you said it was green – I would have said something equally to the point.

I do the math occasionally in my own head — according to my own profile here, Ive replied to over 3810 posts — maybe 100/150 of those replies were ones where I blatently didnt help at all — duplicate posts, etc..

Of the 3600 that would remain, Im fairly confident that Ive “helped” in well over 3400 of those posts.

What I dont do — is hand hold, or placate ppl that want their hands held. I also operate under the expectation that the OP is willing to take some repsonsibilty for educating themselves about basic internet technologies if they intend to be a webmaster.

I also DO NOT stand down when I feel someone needlessly insults me, OR the help I provide here.

I also dont dumb down my answers.

I have my detractors because of that . That’s the way it goes. Some see that as rude, I see it differently.

I also have people that that think Im wonderful.

Thats the way it goes.

hinajls
(@hinajls)

16 years, 7 months ago

After reading your discussion. None of you started out being rude, in fact I read:

Jax5:
First of all, I am new to all of this, so forgive me if my question is remedial. Since I am running a WordPress theme, and sometimes other applications don’t work with it, I naturally sought help here.

whooami:
moshu’s repsonse is a normal one given the sheer amount of unquestionably wordpress-related questions that go unanswered here — its arguable that the helpers here, and there really arent alot of us that come back day after day after day, get caught up answering questions that dont belong here in the first place.

Did I miss something? Did Jax go off about moshu’s repsonse, I don’t think so, simply asked for forgiveness if it was wrong place to ask. whooami, you really need to learn to read.

http://wordpress.org/support/topic/132851?replies=12

Remember reading isn’t magic either.

As wordpress maybe free, there is no reason to be rude. Moshu and whooami did seem to try and help until they couldn’t figer out what to do, it was easier to be rude about the situation. Yes, wordpress is free, no one is paid to be here thats why it’s so simple that if you don’t like “stupid” questions to NOT answer it.

Moshu:
Actually, we are back to my very first suspicion: this whole thing has nothing to do with WordPress, so take your questions where they belong: to the site where you downloaded that thing from.

The topic is not open for further discussion. Period.

Like I said it’s easier to be a jerk about something when you can’t figer something out. Instead of working together to solve a problem weather it’s wp related or not.

whooami
(@whooami)

16 years, 7 months ago

hinajls, you would be considered someone that I would call a “pile-onner” at this point..

As to you own interpretation of the thread the OP is bringing up.. yes you apparantly did miss something because at NO time did I accuse or suggest the OP was doing anything of a kind.

Did Jax go off about moshu’s repsonse..

I never suggested anything of a kind, nor did my replies indicate that.

As for your thread — as Ive already stated, I dont back down when someone pulls a punch (i dint get snarky with you until you decided to toss out an insult)

It could be argued that IF you really thought I had a reading problem, you should have continued “working” to make me understand.

blah blah blah.

But wait — its easier to be a jerk, right? Isnt that what you said?

Or maybe you should have searched first, since you ultimately found your answer that way anyway..

Jeremy Clark
(@jeremyclark13)

16 years, 7 months ago

Someone should probably close this thread before someone starts to cry don’t you think. lol

myqute
(@myqute)

16 years, 7 months ago

I think neither were rude but the mods could show MORE empathy for something they are not/may not able to solve, and give the asker a chance to read and respond again before the mods close the topic as “solved” or “beyond discussion”.

It’s a lil like waiting for your customer to hang up instead of you hanging up the phone first – regardless of whether the customer was huffing and puffing or not….regardless of whether the mods were ‘tolerating’ or not. Afterall, the “customer” (asker) will have to calm down at one point.

Thanks for allowing this feedback.

myqute
(@myqute)

16 years, 7 months ago

P.S. I think the mods here are doing a good job though and can do better! Stay positive!

hinajls
(@hinajls)

16 years, 7 months ago

Like magic!

Think as you wish, someone who has nothing better to do but hang out here and reply, reply, reply, and NOT get paid for it.

Your words are all over these post but half the time you don’t help anyone out. You say something rude as you did me and my magic css and then the poster doesn’t respond.

I came back because wordpress.org is supposed to be the place to get help, not rude replys. Maybe reading what people type and giving an idea on a problem instead of going on and on about nothing would be nice…

Your words:
It could be argued that IF you really thought I had a reading problem, you should have continued “working” to make me understand.

I did but you couldn’t read that either. Why make someone whos rude understand? As for me searching for it. I did before I post as I always do. But couldn’t find nothing on it, until I typed in a different search.

I just wanted the OP to know not the only one who thinks this place is rude.