Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
That’s not really a conversation for these forums or a review here. If you have a problem with that vendor then please take it up on their site.
Jan,
I do agree with you for the most part for the preservation of community standards, so perhaps my review is worded incorrectly.
I believe there is value in offering the WordPress community our experience with this plugin and the options that are available as a part of this plugin for the reason that this plugin is offered within the WordPress community.
Would I be incorrect in assuming this is valid? and if so, why?
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
The concern I have is that commercial products aren’t supported in these forums. Leaving a review based on your customer experience doesn’t really talk to the code or plugin here in this repository.
The exception to that is when the plugin is an interface to a service (free or paid for). Then that plugin is software as a service and it is legitimate to talk about that service.
SaaS plugins sometimes makes my head spin.
I don’t believe that this plugin is SaaS but it may be as I have not installed it myself. But I can’t imagine why a gallery plugin can’t run completely by itself on your own installation. 😉
Reviews are subjective and ideally a review would be about what you liked in the plugin, what you didn’t like or liked less and what improvements you would suggest if any. That doesn’t mean you can’t talk about other aspects of the plugin and you really did say “The demo version of this plugin is 5 star worthy”.
My being not sure isn’t a bad thing and your review stands. 😉
Jan,
forgive me as I now have a little more clarity in understanding the aspects of plugin software that this forum discusses.
I now understand that the star rating should reflect the plugin as downloaded on wordpress.org. This is the first time I have ever engaged on this site, I will look to see if I can change my rating to 3 or 4 to better reflect my experience with the Free Version of this plugin.
I would still like to reiterate my caution to other users that even though this plugin offered here is great, a fine WordPress port of Flipping Book, the plugin author does not seem to honour the promises for service and support outlined on the plugin’s site.
All that being said, I feel value added features are fine to promote in a plugin, but it is frustrating to deal with developers who promote these services in a plugin available on WordPress.org, harvest the community to achieve monetary gain, and exploit it in a sense by taking advantage of the communities’ credibility to facilitate business.
Thank you for helping me understand the WordPress.org community better. 🙂
Oh,
I had no idea that the review went into the support threads, or maybe I have just been watching “Children of Men” a little too intently.
:s
My apologies for taking time from the moderators.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
My apologies for taking time from the moderators.
Not at all! That’s what moderators are here for.
Thank you for helping me understand the WordPress.org community better. 🙂
Excuse me for a moment.
*Does the high five thing with other moderators. Virtually.*
Back. I’m glad to help. 😉
