WordPress.org

Ready to get started?Download WordPress

Forums

Constant Contact for WordPress
[resolved] The Constant Contact API plugin must be configured properly before using the For (10 posts)

  1. darksoulvv
    Member
    Posted 1 year ago #

    This plugin was working and now it is not. I deactivated it and reactivated it. I had it delete my info and start over. Nothing. I keep getting this error when trying to do a form:
    The Constant Contact API plugin must be configured properly before using the Form Generator.

    Donna

    http://wordpress.org/extend/plugins/constant-contact-api/

  2. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    Can you please send me your Constant Contact login info to support@katz.co so I can try to troubleshoot.

  3. steve.clason
    Member
    Posted 1 year ago #

    I'm suddenly having a similar error -- although my client's CC credentials work fine, navigating to the Form Designer displayed two errors, 'The Constant Contact API plugin must be configured properly before using the Form Generator.' and 'The Constant Contact Form Generator plugin requires WordPress 3.0 or greater. Sorry, folks!'

    Re-factoring the function ccfg_compatibility_warning around line 55 of form-designer.php eliminated the second error. The first I traced to line 381 of functions.php, if(is_object($new_cc) && $new_cc->get_service_description()) {.

    $new_cc->get_service_description()) always returns false, so the $cc object never gets created.

    Any ideas? My client is limping along because I forced the object creation, which allows the public-facing and admin forms to display, but the widget-admin side is pretty thoroughly borked.

    The site is running on IIS 7.5 with PHP 5.4.9. Plugin version is 2.3.12, WordPress is 3.5.1, though the same thing was happening on 3.5.0.

    Your plugin is pretty impressive work, by the way.

  4. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    It might be an IIS issue. I'm afraid I don't really support Windows installations (just because I'm not well versed in it).

    I just released version 2.4 - let me know if this (for some reason) is fixed in this release.

    Thanks!

  5. steve.clason
    Member
    Posted 1 year ago #

    2.4 didn't fix my problem, but thanks. It's looking like a Constant Contact problem after poking around more -- passing good credentials to "api.constantcontact.com/..." won't let me in, so (from the plugin's perspective) requests return a null result. They haven't been real helpful so far. I'll post the resolution once I get it.

  6. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Steve - I might have fixed this issue with 2.4.0.1 - please let me know!

  7. steve.clason
    Member
    Posted 1 year ago #

    That was quick, Zack.
    We got everything working a couple of hours ago. There was a lot going on so I'm not certain what the fix was:

    1. I installed 2.4.0. I hacked on it a little bit but restored it to it's original state after things started working and everything still worked. 2.4.0.1 works fine.

    2. My client's Constant Contact API login was broken -- CC "did something" and I was able to login IF I pre-pended your API key followed by "%" to the username. The pre-pending appears to be irrelevant, now, but who knows?

    3. The hosting provider fixed an issue in a wp-config file and another with cURL (which I suspect may have been the root cause of this misfortune).

    So, I don't believe your plugin was at fault in our case, though poking around in your code was fun.

    I suggest the OP try to log in to "https://api.constantcontact.com/ws/customers/[username]/lists" with her CC credentials and contact them if it fails.

  8. profeleven
    Member
    Posted 1 year ago #

    Hi Zack

    I also encountered the same problem, my Form designer prompts the following : "The Constant Contact API plugin must be configured properly before using the Form Generator."

    I'm quite new to this plugin, I would really appreciate your help on this matter. What are the steps that I could take to resolve this issue?

    I'm working with a WordPress 3.5, Constant Contact API version 2.4.0.1,
    Constant Contact API: Form Designer (Alpha) Version 2.4.0.1. My system is running on Windows.

    Thanks in Advance

  9. Zack Katz
    Member
    Plugin Author

    Posted 1 year ago #

    I think the issue might be related to Windows-hosted sites. Can others confirm that they're running on Windows/IIS?

  10. arizona-girl
    Member
    Posted 1 year ago #

    Hi, the Constant Contact events used to show up, but now it won't show anything, even though I have upcoming events?. Would you mind taking a look? I can't take this site live until it can show the upcoming seminars.

    Here's the URL: http://tinyurl.com/q8pr6g4

    Thank you

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic