I had a client that needed a directory of their members (actually four different directories). I search and search and search for a plugin that met their long list of needs. After reading the description for for Connections, I believed I could have finally found the right plugin. I appreciated that I could download the basic plugin to review before paying money to upgrade. I loved that I could install a template to get the look I wanted for their website. I also purchased the CSV Import for their extensive list of members. I feel both items were reasonably priced as well. But above all, I was delighted with the support I have received. Yes, issue do arise with theme compatibility and upgrades from time to time, but Steve is always quick to respond and to resolve the issue. I highly recommend this plugin.