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Optin Revolution: WordPress Popup
[resolved] Text editor not working (34 posts)

  1. villasdiani
    Member
    Posted 1 year ago #

    Hi,

    I just installed your plugin, love it, everything seems to work except when I create a text field and want to input some text it opens a text editor which never finishes loading, thus I can't input any text, would love to use this otherwise and would very much appreciate any help, thanks in advance!

    http://wordpress.org/extend/plugins/optin-revolution/

  2. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    Please send me a temp login to your WordPress blog to support [at] optinrevolution.com and I will take a look, include your wordpress name "villasdiani" and the blog url in the subject line.

  3. wcimbrelo
    Member
    Posted 1 year ago #

    I had a text issue too, but I resolved it but copy/pasting from MS Word. I'm guessing it may have worked from notepad too, but didn't try it. Specifically, I was trying to type the following text:

    You've worked hard to find the perfect home.
    Don't leave anything to chance.

    2 things didn't work.

    #1 I couldn't reposition the text at all. This only happened with THIS text block!
    #2 The apostrophe in "You've" and in "Don't" disappeared unless I copy/pasted from Word.

    One other thing, not related to this....
    As a Realtor, I use a 3rd party property search company that runs through my wordpress site. I discovered that even if I limit the popup to once per session or once per day, I get a popup appearing with no graphics. Will there be a way to globally address this in the Pro version? All these searches start out http://search.ready-realty.com etc, etc ...

    You can see what I mean if you land on my website: http://ready-realty.com

    I'm going to assume you'll see the normal popup first time in. After that you won't see it unless you click the blue "Search Listings" button (scroll down a little) or you click the "Property Search" tab at the top.

    Finally, just curious...will the there be an option to make the popups responsive in the Pro version. They really don't work well on smartphones unless they're small.

    Thank you!
    Bill C

  4. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @wcimbrelo we will take a look at the text issue your describing, try deleting all text boxes and adding new ones, I will add the issue regarding the ' to be fixed in the next release.

    The next release has already addressed the positioning of the text, left, center and right. It works on the stage but was not visible in the editor in previous versions.

    The reason the images are not appearing on the search page is because the search is a subdomain and links within wordpress are related to the domain it which is has been installed which in your case is the root of the domain.

    We will see what can be done to address this problem for you.

    In the Pro version there is the ability to add images from an external url, the main reason in doing this it allows you to use CDN's like Amazon CloudFront top speed up the loading of images.

    Loading speed of the popup really comes down to the speed of your server and how your site is setup, if your using a shared hosting then the available resources are limited and you'd be wise to use a CDN to speed up your site.

    The load time of Optin Revolution is very small and has been optimized.

    http://tools.pingdom.com/fpt/#!/czSi002Hl/http://ready-realty.com/

    Here's a post over at seomoz that may help.

    http://www.seomoz.org/blog/15-tips-to-speed-up-your-website

    We add the function to disable popups on mobiles to address this problem in the free version, we will be looking further into early this year.

  5. wcimbrelo
    Member
    Posted 1 year ago #

    Hi,

    I just want you (or me) to be clear because your response made me think one of us missed something. You said:

    "The reason the images are not appearing on the search page is because the search is a subdomain and links within wordpress are related to the domain it which is has been installed which in your case is the root of the domain."

    In this particular case, because I have it set to "once per day", the popup shouldn't be appearing at all (beyond 1X/day). Or I should say - that was/is the intention.

    Thanks for your incredibly speedy response from 'down under'!

    Bill C.

  6. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Bill,

    The cookie "optinrev_visited_once" is being set by the domain ready-realty.com because the search is a subdomain search.ready-realty.com a new session cookie is being set by the domain search.ready-realty.com the cookie "optinrev_visited_once" which was set by ready-realty.com it not visible at search.ready-realty.com so the Optin Revolution Popup treats the user as new every time and shows the popup because it can't use the cookie.

    It's not very common for a WordPress install to be in both the root domain and subdomains, some use categories as sub-domain in rare cases.

    I will speak to our main man that dose all the coding and see what he can do. Will take a few days but I will get back to you with what we can do in both the free and pro version in fixing the issue you have with cookies and subdomains.

    Back on the images because they are relative images and not absolute it's adding the domain to the start of the image, the image path doesn't exit so it looks like it's blank.

    http://search.ready-realty.com/files/2012/12/Safeguard1-rev1.jpg

    We will take a look at the image issue as will.

    I hope that make more sense. :)

  7. wcimbrelo
    Member
    Posted 1 year ago #

    Yes it does! I'm anxious to see the Pro version. I have lots of ideas for that!

    If it helps, the folks that run the subdomain, are pretty good about making modifications. Perhaps that provides a shorter path to a workable solution. I just wanted you to know that could be an option too.

    I await your findings.

    Thank you again,
    Bill C.

  8. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    No problem Bill I'm sure we can do something at our end, if you've had the problem I'm sure someone else may. We are better addressing the problem at our end so it won't happen again.

    Thank you for posting the problem!

    We are just doing the final testing on the Pro version and it will be going live soon, if you'd like to be notified head over to http://www.optinrevolution.com and enter your email address and we'll send you an email when we're live.

  9. wcimbrelo
    Member
    Posted 1 year ago #

    been there - done that! :-D

  10. wcimbrelo
    Member
    Posted 1 year ago #

    I had to deactivate until the above issues are resolved. Please let me know if/when you need me to reactivate if you need to troubleshoot. I'd like to see this work!

    Thanks you,
    Bill C.

  11. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Bill,

    We have had a look and no problem fixing these issues it will be pushed out in the release 1.1.3 next week. Leave it deactivated till then.

  12. wcimbrelo
    Member
    Posted 1 year ago #

    Impressive! I await your notification to upload 1.1.3

    Thank you!
    Bill C.

  13. wcimbrelo
    Member
    Posted 1 year ago #

    Is the new release out?

  14. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry Bill we have an issue with the popup not being displayed in IE9 which we have been working around the clock to fix. We are very close and there are a number of major fixes in 1.1.3. I appreciate your patience.

  15. wcimbrelo
    Member
    Posted 1 year ago #

    Ah - relax - the world won't end (that deadline came and went-ha ha). Get some sleep and get some fresh eyes on it when you're all rested.

  16. jincyjose
    Member
    Posted 1 year ago #

    Hi,
    My text editor for the plugin is not working.All the icons seems disabled.I am struggling with that.Please help. Dont know why this is disabled.

  17. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    Are you referring to the button above the stage or in the WYSWYG editor?

  18. jincyjose
    Member
    Posted 1 year ago #

    I am referring WYSWYG editor.I cant edit even the text in popup layout.

  19. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @jincyjose please send a temp admin login to support [at] optinrevolution.com and I will take a look.

  20. courtenaygueta
    Member
    Posted 1 year ago #

    I am using the newest version of WP as well as Optin Revolution.

    I want the text editor and image uploader to work.

    I have followed all the instruction on the page before starting a new thread, etc. I have cleared caches and cookies. Installed and reinstalled. Turned off, disabled all plug-ins and changed themes. Nothing makes the image uploader buttons come up.

    I am using the theme pitch premium - are there bugs with it and optin.

    I am about to pull all my hair out. Please help.....

    thanks
    Courtenay

  21. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @courtenaygueta if the theme uses it's own WYSWYG editor then there will be a conflict as we use the WordPress WYSWYG editor. I would be happy to take a look if you'd like. Send a temp admin login to support [at] optinrevolution.com

  22. TarotByArwen
    Member
    Posted 1 year ago #

    I also use a theme and the WYSIWYG editor is greyed out. I can edit colors and remove all the boxes but I can't add pictures or change text. I'll send a temp admin login to the email you gave above.

    I downloaded RevOptIn today and do have the most recent version of WP.

    Seek Joy,
    Arwen Lynch
    http://www.tarotbyarwen.com

  23. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @TarotByArwen I have replied you just need to click the last button. The last button enables or disables moving objects on the stage or editing text. Watch the first 3 videos at http://www.optinrevolution.com/tutorials/ it will show you what the buttons do.

  24. TarotByArwen
    Member
    Posted 1 year ago #

    Well heck. I thought I'd clicked but apparently failed clicking. Now I'll scour the forum to find out why I can't add pictures. :D Popup is now in place on my blog but it's not pretty yet. :D I appreciate your fast response.

  25. jincyjose
    Member
    Posted 1 year ago #

    Finally I got it.I didnt understand the enable/disable button in the last.
    Now its working fine.But I need to setup the mail.The emails entered should come to admin email.How can I do that?Fast response is appreciable.

  26. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @TarotByArwen Watch the tutorial at http://www.optinrevolution.com/tutorials/ the one you want to watch is "Adding Images to Optin Revolution Lite"

  27. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    @jincyjose the "emails entered should come to admin email" this needs to be setup with your email provider, you do not set this up in Optin Revolution.

  28. imrevolutionsecrets
    Member
    Posted 1 year ago #

    Hi,

    I'm having issues editing the default optin popup.
    When I highlight the text or image to edit it to customize it, the buttons are just grayed out.

    Hope you can check it, my site http://imrevolutionsecrets.com shows the optin popup, but that's the default one.

    I sent you the details of my blog and created a username for you.

    Please check.

    Thanks a lot,
    Pete

  29. imrevolutionsecrets
    Member
    Posted 1 year ago #

    apologies, i think it's sorted... hahaha sorry i got it!
    found the disable/enable button.

    thanks...

  30. Optin Revolution
    Member
    Plugin Author

    Posted 1 year ago #

    :) If you have any further problems check out the tutorials.

    http://www.optinrevolution.com/tutorials/

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