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Knews Multilingual Newsletters
[resolved] text at top not being added to newsletter (4 posts)

  1. technobuddha
    Member
    Posted 9 months ago #

    We have the paid version, and not to sure if you're getting the messages in the "support" section of the paid product?

    We need to get the newsletter out and we have an issue we're hoping you can fix?

    For some reason, the top of the page gets cropped, when I type in:

    If you can't read this email? click here
    Or the Mobile version

    all we get to see is:

    If you can't read this email? click here
    Or the

    here is an image of the two: http://mindbodyandsoul.ca/wp-content/uploads/2013/11/problem-with-knews.png

    also, the last few days we get this error when I try and edit the newsletter:

    Error in template: check colours definitions
    (you guys must be canadian too!)

    http://wordpress.org/plugins/knews/

  2. creverter
    Member
    Plugin Author

    Posted 9 months ago #

    I was answered you in all emails I have from you, please, send us an email to contact at knewsplugin dot com, or use the Contact Form inside Knews Pro.

    Seems you've modified a template, seems you broken the some HTML tag. About colours message: the colours definition numbers must be continous (1,2,3... etc.)

    Please, contact us!!!
    Kind regards,
    Carles Reverter.

  3. technobuddha
    Member
    Posted 9 months ago #

    yep, thanks!

  4. nacker
    Member
    Posted 2 months ago #

    Hi! I have the same issue about Error in template: check colours definitions how can i fix it?? Thanks

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